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Flew J from SYD to OOL and the breakfast options were potato rosti with salmon or something with mushrooms and cheese on toast. I chose the potato rosti and salmon, it was nice but quite a small portion size. Would have been good if it came with some spinach or tomato to help fill it out a bit...

Ok good to know. On my flight back tonight the seatbelt had a few extra notches to spare, which leads me to believe that perhaps the seatbelt lengths aren't uniform across every aircraft? I know I certainly haven't lost any weight in the last few days haha

Flew SYD to OOL in J and the seatbelt only had about an inch to spare! Just wondering if the belts are the same length in J as in rows 3 to 5. I know I've put on some pounds over covid but now I'm worried I wont fit into the normal seat belts in Y

This whole virgin lounge situation is a pathetic joke. What is the point of them opening only Brisbane, for 6 days a week no less

From what I understand only Brisbane lounge opened today :(

They could offer 50% off for J redemptions, it still doesn't change the fact that all you're getting is more spacious/comfortable seating on the flight. No lounges or in flight service renders virgins offering unappealing to me regardless of the price.

I just don't like the way they have handled things. Unlike Qantas they have taken even opportunity to screw their customers, blaming the pandemic for it every step of the way, when in reality it's their own commercial decisions based solely on profits! From not refunding their customers, to...

Yup, realise that's what is being done now.

That has not been my experience. Always received a sealed cup of water.

Seems ridiculous that on the one hand they cut back on every cost they can, blaming covid precautionary measures as the reason and yet on the other hand go from serving sealed water to pouring into an open cup (presumably to save a few cents per pax) Exactly what is their contrived covid...

Citibank surprisingly came good for me. I wasn't holding out much hope but got some checks in the mail this week from a virgin high flyer card that had subsequently been cancelled. Put in the claims for the flights over the phone and got not joy, so did a manual claim and posted the forms a few...

Good idea. Hopefully it's possible. I was thinking June next year things would be getting back on track for international travels, but it's looking less and less likely.

According to the latest email from virgin it doesn't look like they are flying to Darwin at all, even from Brisbane or Sydney.

Yay finally in the club! "Welcome to Platinum membership tier. It is our pleasure to welcome you to the much coveted Platinum membership tier with Privilege Club." Now the challenge remains to try and actually make use of it!

Any word on the executive lounges opening back up in Australia. Not sure if there is a place for updates on things like this?

Emailed them and got this response today: "Thanks for your email requesting tier status match. We are currently reviewing your request. Upon approval, you will receive a welcome email to your registered email address as a Platinum member. If for any reason your tier status match is declined...

The way virgin have handled this is appalling. They decided months before they even went into administration to screw over their customers for every $ they could.

Not nearly as bad as your story but I have $2100 in travel bank which I don't know if will ever be of any value to me. Tried for a chargeback but didn't get it. I did get a chargeback for another booking but who knows if virgin will claw that back. I've since closed the credit card so for all I...

Anyone else still waiting? Is there an email address to enquire about the status? I've had no joy from using the "contact us" form on their site/app

Yeah I was struggling the last few days, just keeps refreshing the login page each time. I installed the app just now and it seems to be working for me at least.