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In the sydney lounge having some nice pumpkin soup and beef noodle salad for lunch today. Unfortunately the selection of beers is absolutely woeful. Got a cider instead, there's only one cider to choose from but at least it's something with a hint of crispness to it.

Could just be the photo but that sandwich doesn't look too appetising!

Which lounge is this?

No it just says platinum. The annoying part is that the first person I spoke to from velocity was quite dismissive of the whole thing. At one stage she said something to the effect that I was on an extension anyway like as if I should just be grateful for that. I couldn't be bothered reminding...

Same deal for first flights out of cairns in the morning. And there's no lounge there to have breakfast in :(

Yeah i was pretty surprised. They have escalated the matter to be investigated by the relevant team. In the mean time at least they allowed me to use 4 upgrades for the trip I wanted to book today as they might not still be available in 3-5 business days when they are finished investigating

Called up velocity to try and use my 4 upgrades for myself and my partner for a trip to cairns but was told I only have 2 available to use. This is despite having never used the benefit before. Naturally I asked why I don't have my full allotment of 4 and I was told that due to my platinum...

So I have never used this benefit before because I never saw any value in it. Today when I called up to enquire about using it on a trip to cairns I was told that I only have 2 remaining. When I asked why I had 2 instead of 4 despite never using one I was told that when my platinum membership...

Interesting. I'm guessing that a day or 2 stopover in Qatar is not a possibility, while still using the QCredits?

Codes still not working, so annoying!

Wow what a stark contrast between levels of service. I was first to board on my last J flight from CNS to SYD and no-one was greeted by name including me and my partner who are both platinum. No other drinks offered after our breakfast of cereal (the only option) either, but instead of hiding...

On CNS to SYD at 6.30am all that was available was cereal and a muffin. Cairns lounge is still closed so yeah not too impressed with that. Attendants never asked if anyone in J wanted anything else to drink during the remainder of the flight. In fact they just closed the curtain and were...

I didnt like the chicken dish at all. I got a lot of chicken on mine (3 decent sized pieces) but it's all thigh meat and there was a lot of skin and blubber on my pieces. I know it's just personal preference, as most people actually prefer the thighs. I just had a couple of bites and a tiny bit...

Nope it hasn't. Sadly.

Wow so much better than the Sydney lounge, only sandwhiches each time I'm there

In Sydney lounge they have a few basic spirits now. The "bartender" very carefully measured out a 3/4 nip for me and my partner (as if it was from his own private stash) I couldn't help but laugh a little bit.

Yeah that makes sense. But from the wording of the membership benefits it would seem some hotels don't participate at all in offering the free night, except I haven't been able to find a listing of such exclusions. Similar story with the 50% off dining, they mention there are exceptions but...

Thanks for checking. It's so mysterious how the free night works until you actually join up lol. Do they even have somewhere a published list of Accor hotels which do not participate in it?

Can anyone please check for me if there is a stayplus free night available in Cairns Reef Pullman for any of the 11th, 12th or 13th of this month? I know it is extremely unlikely but hey anything's possible haha!

Now they just need to open up the other lounges, and start serving more than just ham and cheese toasties!