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Ah the dreaded chocolate cookie on a flight of 3 1/2 hours or less, definitely a budget airline serve!

Have got 2 Jetstar hotel vouchers available if anyone interested. Expiry dates 8/12 and 10/12. Please PM if interested.

All good unless your flight is less than 3 1/2 hours and outside meal hours, and of course no delays! Otherwise you just get the chocolate brownie!

Forget the blatant bribes, I just want a website that works, an App that works, a call centre that answers the phone, staff that know how to fix a problem, my luggage to arrive, good service on the aircraft, and above all a reliable service and respect from an airline that has lost its way...

Yes 1pm Flight on return.

Flew MEL-OOL in recent weeks, hot drink and snack on way up. On return trip offered a COLD service, snack and soft drink/water. Several passengers asked for a hot drink and were supplied at the end of the service, just what the hell is going on, no consistency in service levels. Definitely not a...

I've just had the pleasure of using one of the new machines at Melbourne. Found it fairly easy to use, but the buttons were very non responsive to multiple pushs so there is an issue there that needs to be addressed. Not very clear about printing tags for 2 customers either. Had an interesting...

No booze in economy until later in the day not sure of exact time.

A comparison, recently flew MEL-CNS, going up on Qantas, returning on Jetstar, so equal flight times. On Qantas, given a chocolate brownie and a cuppa, nothing else available. On Jetstar TWO offers of food service, even though you have to buy it, it's available, and the wife was even able to...

Interesting comment on the current RAT tests in the media that 4 out of 10 tests will show negative to the current COVID strains that are out there, much better to get a PCR test if unsure.

I'm of the view that in Australia you almost need to travel to your point of international port of departure a day earlier to ensure you can be there for the overseas leg of your trip, domestic connections are often unreliable in the current covid environment.

Jetstar is now the full service airline, Qantas the very budget airline, at least you can get food and drink on Jetstar, even if you have to pay for it.

Has been a problem for a long time, just look at the reviews in the App stores, they keep saying they are working on a fix, but how long is a piece of string Not good enough Qantas.

On a recent flight MEL to CNS, our whole food service in Qantas economy was one chocolate brownie and a drink, a flight of 3hr 20 min. Now our flight was delayed by 50 min, so we ended up arriving in CNS about 2pm. I understand that meals are not served on flights of less than 3 1/2 hours...

I can just imagine a few oldies without smart phones turning up at the gate without a boarding pass, what happens then, will they do something at the gate to allow boarding?

We all know that Qantas has significant problems with poor customer service. I wonder whether the good people on AFF can help to implement change at Qantas. I think that its time that Qantas management, from Alan Joyce down, need to be held accountable. This should also include the Qantas...

I have been successful in bid upgrades from Economy X to Business class several times, and have always been reimbursed the Economy X fees everything on request, so please get in touch and it should be resolved.

Fully agree with the use of hand held scales, but where people are caught out with Jetstar, and other airlines, is the requirement to include handbags, etc, in the total weight, not just the carry on bag that goes in the overhead locker. So your bag may be under 7kg, but the extra weight is the...

Returned from MCY to MEL last Saturday, EVERY passenger on the flights to SYD and MEL were checked for bag weight, and many were forced to pay extra fees for being above the limit. The two staff went up and down the lines several times to check everyone was tagged, and anyone arriving late was...