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Would have made life a lot easier for themselves without converting a A330 to freight as well..... EBF has been sitting on the ground quite a lot with poor utilization, when it could have been in the air making money on PER-East Coast and International Asia runs - for which the A330 is ideally...

Good article Matt and yes your Madrid connection ended up costing the airline much more than the value of the ticket. As for domestic connections in Australia, you just need a shower of rain/windy day or one ATC controller calling in sick in either BNE MEL or SYD and the entire network and...

That does not sound much like the right priorities for an airline that is in administration, is suffering staff shortages, training shortages and aircraft availability issues and cancellations. I can only assume that one of the idiots running Rex a while ago signed a binding contract for this...

Its only a 1 hour flight, they are padding out the 3 hours as pick up from town, drinks and snacks and then drop off to markets etc, I think I paid about half of that for a 30-minute jaunt in a DC-3 at Wanaka pre-Covid, so those prices and operating costs aren't completely unrealistic when you...

Until a suitable replacement aircraft comes along for the Saab 340 (or the price of used Dash 8s/ATR42s or something else comes down to get over the capital hurdle) that might be the way it plays out as a realpolitik thing. To be fair Rex had a Covid/VA being bailed out/epically stupid...

Oh OK fair enough - for some reason my Amadeus bookings on Qantas never naturally migrated/appeared into the Tripcase web site (once booked on the Qantas website with a PNR created), maybe that was just a me thing rather than a widespread issue. I haven't installed the Tripcase App myself so...

I have not used the App at all, but I do use the website, at the moment I am still getting flight reminders and change notifications by email for future bookings. Because its Sabre it cannot see any Qantas flight bookings unless you manually enter the flight dates and details and then its fine...

I would not be surprised if this was a systematic thing in some rental car agencies at some locations, there would be corporate-mandated KPI's that some managers and staff would be "gaming" the system to pump up their own profitability stats. For every one case that someone is organised and has...

Thought I would dig up an old thread rather than starting a new one but as a Tripcase user I got the email talking about end of life for the Tripcase App from Sabre, although I don't use the App and I use the web version myself I am wondering if many Tripcase App users will be looking at...

Agree with you there on the main points, you would think that with caretaker mode due to arrive in the future, that the current government would be in a position to realise that this decision is a pretty easy and obvious one if their inclination is to approve, i.e. make the FIRB approvals now as...

This sounds very peculiar to me, but I am wondering if the Velocity accounts of your kids have been inactive for a while without earning, Flybuys earn, credit card or other activity?

Just on that - Westpac's IT systems are terrible, it took three visits to a branch over a year to get my wifes surname changed to her married surname on her accounts several years ago. Had no choice as Westpac was the account manager for her workplace salary sacrifice card account at the time...

In stark contrast to the speed at which Bain slotted in extra Y seat rows on its refurbished aircraft the glacial pace of the divider can only be explained by removing the dividers as possibly being a weight-saving KPI for someone within the airline or Bain. I would assume that this KPI is still...

At the moment the Adelaide-based Rex schedule is a bit of a lottery as to whether services are delayed or cancelled, you just need one crew to call in sick or an aircraft to go unserviceable and there can be quite the delay for Rex services to Whyalla, Ceduna, Port Lincoln, Broken Hill in the...

Anyone know what happened to QF2016 from Sydney to Broken Hill this morning?

I know this has been well documented, but I have recently had luck with a successful claim overnight as near to SYD airport as I could for around $360 so it seems that Qantas at least has got some discretion about the costs for accommodation for pax affected by delays and flight cancellations...

In a case of pure coincidence, I just did a BPay to cover the first month's spend yesterday (because they lost the paperwork to do an auto debit from my bank account - and yes it is a paper form that has to be lodged at a branch). The 90K QFF points arrived the same day. Appears like this on...

Thanks for the summary, I have a newfound respect for the Editor of the AFR Micheal Stutchbury after reading about that.

Yeah - it won't happen and a case of closing the stable door after the horse has bolted, but that would have been worthwhile testing in court as an example of predatory pricing, especially if there was evidence of fares to PER rising in other timeslots but dropping in the timeslot that Rex operated.

I remember at the time post-Covid travel boom and Virgin, Jetstar and Qantas were self-imploding with lost baggage, lack of staff, huge check-in queues and lack of planes and mass flight cancellations domestically, and yet Rex still couldn't get off their butts and market themselves despite...