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I had the issue last week when logging in I couldn't access my account/flight details. Rather it would take me back to the homepage. It resolved itself in 24 hours and I rung it up to standard Qantas IT. Their website is 'ok' in usability when it's working, but given the size of the company...

Just use your American account. I used my Aussie one without issue in the states.

Yes, but it's all automated now anyway so not necessary.

Quick update - turns out that as well as having my annual fee refunded I was also given an additional 1000 bonus points.

As a younger (<30 years) person I'm fortunate in that I've done a lot of flying in my childhood. In my early 20s flying was purely a way to get A-->B quickly. Now I enjoy the flight and it's as much a part of the holiday. I was fortunate to fly J on a 744 in my first overseas holiday during my...

It takes 1-2 cycles for the points to land, or has with my previous Macquarie cards.

Are the SCs earned in F or J overhead locker rates?

Re: ANZ QFF Black 75,000 bonus with no annual fee 1st year -only $2500 spend 1st 3 mo You can just call ANZ and request the passes (it's in the condition paperwork)

I lost patience for letters (why don't they have secure online mail). I called them and after some back and forward to the manager I had my annual fee refunded.

Hi all, I'm not sure how much value others would find from this but thought I'd mention it. For my last few trips I've had to contact Qantas regarding some minor queries, such as confirming an upgrade request was in the system (when the website was being strange), linking separate itineraries...

Second letter sent after no response. Demanding refund of annual fee, additional points for inconvenience and threat of contacting financial services ombudsman if I don't receive a timely response.

Can confirm a voucher triggers the flight.

No worries, join in! As for time of year, I'm restricted to September, which makes hiking in Patagonia a little chilly (no pun). Apparenlty the Chilean and Argentinean treks are equally amazing. We've chosen the W-trek in Chile for no specific reason.

I returned late last year from 3 weeks in Japan. I flew Qantas so I cannot advise on the flight questions. We didn't venture north but did visit Tokyo, Osaka, Hakone, Nagasaki, Kyoto. We spent 5 days in Kyoto and I could have happily stayed longer there. The food was consistently of higher...

Thanks again for your input all. We're flying in September. Given what you've all said RE: duration of trip, we've decided to spend our three weeks only between Colombia and Chile. Chile we're going to get some hiking in down in Patagonia and then consider getting a rental car and driving back...

Re: Qantas Ultimate American Express: 80000 Points (New as of 31 Jan 2017) Referral O Hi all! I too have a referral link for the AMEX Qantas Ultimate card, my link is http://www.amex.com.au/refer/harrymkOzb Upfront I will say that I earn 20,000 QFF points if you use my link (which I am...

Well, the run is over. Thanks to those who took my referral offer. Thanks to that I earned another 100,000 points which made the annual fee very worthwhile. How often does AMEX run the bonus points offering?

It's also worth noting that the points aren't immediately deposited to your account and aren't deposited in a reliable fashion. I had two stays, three days apart in late November/December last year. One was deposited 2 weeks later, the other was 6 weeks.

Would a Wiki be useful in terms of member's experiences with the points mall and relative success rates? -I've found DJs to be inconsistent - usually they don't send an email but I get the points (and bonus points up to 2 months later) eBay is always good for their points -Apple sent me an...

Dave Griffin have you heard anything back from HSBC? My letter is dated 20/1/17 but posted on the 23/1. I haven't received anything in response yet. As a broader question, how long should I wait until I send a second letter?