The way the international upgrade system works is certainly not made readily apparent to the average punter. I remember a friend of mine telling me about calling Qantas when she decided to upgrade a SYD-KUL flight for the first time ever. She was expecting the process to be as simple as for...
That seems a very old fashioned attitude. Being loyal to QF these days comes in many forms besides actually putting in time in a seat. It's all about the $$$ at the end of the day.
The ramifications of cancelling the single (as it generally is) flight a day to a longhaul destination, which would also imply cancelling its return, would be far more significant than cancelling a short domestic flight that's usually one of multiple. I'd be surprised if they would ever do that...
Thanks guys, I found that thread but was confused by the talk of CEO vs NEO, as I'm not sure how to tell which type this plane is. From the thread it sounds like row 23 does have extra legroom on one of the models but not on the other.
Is anyone familiar with this seat layout on a BA A321?
I have us in 23 B/C at the moment as it says it's an exit row, but have read some things which suggest it might not actually have extra leg room?
Seatguru doesn't even seem to show this config plane.
Give them a call and ask if there's any way to reinstate them, they may offer you a points challenge to earn X points in a certain amount of time in order to get them back.
Thanks all - it definitely had not ticketed. Called QF and was told "something had timed out" and after about 15 minutes on hold, and having to pay the taxes again, it was "reactivated" and ticketed about 30 minutes later.
Now no doubt I'll have to fight to get the first lot of taxes refunded!
I booked an AY award flight over the phone with QF 6 days ago and it seems like it's yet to ticket (at least, no points have been deducted) although I've paid the taxes and it shows in my bookings. Does anyone know how long it should take to ticket?