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And it is the last point - pay that comes into it. People have become used to online purchases direct with the airline where you pay immediately. But many fares, especially when booked via a TA don't need to be paid for considerable amounts of time. There is also a lag between booking and...

On the same cynical note, and considering also the mix between domestic and international. Is the 5 million number the count of what is redeemed, or what is made available? The number of available could be vastly increased if every unsold domestic economy seat was made available as X class 31...

Agree - you will never get the details. A Perceived Customer Value will be an esoteric mix of all sorts of things. Amount spent on flying may be part of it, but perceived profit on the amount spent is much more likely to be what is considered. Someone dropping $15K on a return J international...

Or open accounts for family members who fly a few times, and have since passed away, but the FF account still exists,

FWIW I have given up on row 4 some time ago. When flying with my partner (WP and SG), have had a much better experience and hit rate just selecting window and aisle in Row 6 (provided the middle is empty). So far 100% hit rate of spare middle (and sometimes only one or two empty seats left on...

There are quite a few misconceptions still floating around here - and I don't think the real devaluation for WP1 is as great as it seems. The real issue is that QF have decided to charge for those sears - that is an impost on everybody (regardless of status, and ignore T-80). The T-80 unblock...

They shouldn't - and there is nothing actually in the conditions of carriage that actually permits Qantas to do that. The applicable section regarding this in Section 5.6 - Seating selection and allocation states: Once seated, in theory, unless the reason is operational, safety related or for...

And Qantas Business Rewards level 1 membership is good for 20% off, Level 2 or 3 will get you 30% off.

No - the instruction / request only has to be reasonable. The problem with that, is that reasonable in the circumstances can be a very grey area. Some things are clearly reasonable (especially if safety related) like bring your seatback upright for take off, and all baggage for people in the...

The trouble with some of these wishlist items is that I would also like an airline that was financially stable enough that I could trust that if I bought a ticket they would still be in business when it came time to take the flight.

For me, Qantas started to kill CR the moment they started marketing redemptions as somehow being a useable alternative to cash for anybody, rather than what they really were - an opportunity for loyal customers to pick up undesirable and unsold seats cheap to travel when no-body else really...

Don't see any correlation. PC/PC+ makes no difference to the ability to generate non-flying points, or to spend them on CR. It only adds some small status benefit / incentive for infrequent flyers. Anyone flying enough to make a serious difference would get the status anyway. Anyone...

Booked as such through the QF web-site it will be the one PNR and all luggage will be checked through - you should receive both boarding passes in Sydney.

That is what Qantas would like you to think - as it makes it look better for them, and they can then invoke various exceptions in the conditions of carriage - but this is not an operational requirement, it is a commercial decision. An operational requirement would affect the flight in...

Did you ask to be accommodated in 'J on an alternative flight? The Qantas conditions of carriage make the choice of travelling in the lower class,, or being accommodated in the original class on a reasonably available alternative Qantas flight the option of the customer.

Also not wanting to take this down the complicated rabbit hole, but the prices aren't actually applied to the fare "letter" codes like that. For a single sector, it does end up working out that way, but the pricing is actually applied to the fare basis code. For example for BNE-SYD there are...

The change fee is $400/$250 for changes made prior to the scheduled departure. If you no show, then want to change (possibly to a later flight) the fee to do so is not the change fee, but the $800 penalty (plus fare difference). The following wording appears in the fare rules

Most significant carrier application applies to "published baggage rules", and this does not include the QC allowance, or any elite allowance other than something provided by an alliance (OW extra baggage) - which does not apply here anyway. As it is QF checking you in, they may allow you to...

There are some terminal peculiarities with Amex cards. As others have said, at some merchants it won't accept contactless Amex, but needs to be inserted. I have seen other merchants with multiple terminals, and Amex declined at one, and staff immediately respond - that particular terminal...