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QF Flounge wins hands down. I've only been to The House once but was very disappointed with the food offer that day (although can't remember the menu). The bartender was quite good and drinks list good but no comparison to Qantas F. The lounge itself is also a bit sterile. Same as all the other...

Agree. In fact, took Avis 5mths to bill me for the damage and 1 week for AMEX Insurance (Chubb) to reimburse.

I just recently had a great experience with AMEX Platinum insurance for a hire car issue.

My suggestion given length and time of year would be to keep it close and go to Queenstown. You can ski/snowboard in the day and go out for dinner/drinks in the night. At this age, it may be your last holiday with him so pick somewhere you can bond but won't get too sick of each other.

I wonder if it was a fellow AFFer who helped update the First Lounge shower Out Of Order sign.

Now... if it was a real hack it would tell you to aim higher and go for the best popcorn (link)

Special mention to the selection of accompanying chilli flakes/paste/sauce etc in the back left corner. Nom nom nom.

N Not incorrect, but that vertical axis is a little deceptive. It masks the fact that 45% of exports were still going to the EU in 2013 - thats a big number.

As a merchant, I've previously been told that 120 days is the claim period for fraud but non-delivery of service is 120 days from the point of the service or the point at which you notified the customer of non-service. So if you book a service 6mths in advance, the 120 days is on top of the...

For anyone looking back over the thread in future, on the day I was able to get PG to connect my luggage from USM-HKG-SYD. This was two seperate PNRs in Y with PG for USM-HKG and J with QF for HKG-SYD. Even though I had read reports online that PG were no longer checking luggage through for...

No issues from me either. I primarily use the app and never have issues. I do recall having issues using the website when connected to a personal VPN but no issues behind the work VPN or using normal connection.

I never knew a manual transfer was possible. Thanks for the tip!

Well I do often get a sparkling water with my red.

Can anyone help with a creative solution to a problem I have. I've got SYD-HKG-SYD booked in J on QF which was booked during a double SC offer. I now want to add a HKG-USM-HKG flight. USM-HKG arrives in HKG at 4pm and HKG-SYD departs at 11:30pm. I don't mind the transit, but I worry that if I...

I had an interesting experience at Sydney TRS a few weeks ago. A person ahead of me was told that their details were being sent to the ATO and the ATO would review prior to the refund being processed. The person person lodging the claim did seem to be a genuine tourist and I don't think he...

While transactions are pending, it's not uncommon to see two line items for the same charge. This is usually because the business is doing an "auth" and then a "charge". For example, one purchase path can be: 1) $100 auth - checking that customer has $100 in their account for a transaciton. If...

I found that some airlines couldn't handle the apostrophe and that caused my passenger name to be different to frequent flyer name. While retro claims and changes at checkin were annoying the tipping point was actually a change that happened at Velocity. All of a sudden I started having my...

I think you'll need to call for that one. I have made a minor change (removing an apostrophe because computers kept struggling with it) to my name before and that was easily done over the phone.

I had an issue earlier this year where I was forced to pay for an extra bag with Iberia when my QF status entitled me to a free bag. It was a contract check-in agent who just kept telling me computer says no, so I simply paid and submitted an email later requesting a refund. I ran into the same...

For those who have the chance to avail of this offer, you're in for a treat. This is the best exec lounge I've ever experienced.