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Hmmmm, sounds like I should fly them more often, then, to notice the subtle improvements. 😆

Google Wallet is now supported. Funnily enough, I got notifications about delays from Google earlier than from QF.

You will also find plenty of information in the Travel Insurance forum here.

Reykjavik - World's most northerly capital This city is easy to visit. It's mostly low-rise, straightforward layout and the centre is mostly flat and very much walkable. On my second day roaming around I started to join the dots and was surprised how close some locations were of each other...

I would have more time for the connection, if possible. The T3 transit security is a raffle: I've been through it 'gate to lounge' in 25 mins but also spent 90 mins getting through. There's no priority lane and sometimes they have only 3-4 lanes open but an influx of large planes arriving at the...

With greetings, AY has this year done the acknowledgement of the status in a nice, discreet way. On LHR-HEL, while the FA handed over the juice she added "Welcome onboard, sir, good to have you with us" but I noticed she didn't do that to others nearby. On a different flight, a senior FA...

What a perfect way to get rid of them, then. 😁 Now you tempt me to bring some back to the better half and myself.

An interesting question about following the policy. Many of the agents overseas would have seen pre-boarding groups before priority. From that viewpoint, they might get confused when the Aussies suddenly try to operate in an "illogical way". While I understand the priority groups, if the...

A simple question: what can you get in New Zealand and bring back as souvenirs / gifts to Australia that's not available in Australia? There probably is already a 99% overlap in goodies sold but is there something that's still unique to NZ?

Ladies, gentlemen, everyone, welcome to Golden Circle, the most famous and popular tourist drive in Iceland! We stayed overnight in Selfoss for an easy access to Golden Circle. It was a good decision because in the late afternoon we were run down and wanted to get to our next accommodation in...

So, redundancy was deemed unnecessary even the system was implemented? That would be unbelievable in your sector!

Even more reason to have the "5 mins to boarding" calls. I haven't monitored how exactly the 'Go to gate' indicators are used. But that would perhaps be the best signal if it can be used right. It often seems to be on very early (15-20 mins) which dilutes the value of it. If it was turned on...

AY is credited in 3-6 days currently.

Two weeks is probably a good time. It allows enough to stop to see places and wander around. I know I want to go back and head up north for northern lights and whale watching. Perhaps it's worth going the long way and do the full loop.

A few extra photos, yes. The edge of the glacier you see in the earlier post where the guide was giving his last instructions before we headed out. He took us to a couple of ponds which form at summer time when the ice melts. Many of them are underground and there are plenty of underground...

Vik and being far south Vik is a small town, only 750 inhabitants, but an important one. It makes for a great stop along the ring road and has all the services travellers would usually need: several accommodation options, restaurants, supermarket and shops aimed at tourists (of course!). We...

The useful email address is this one. Hopefully the team is still active and on the ball. [email protected]

This raises the inevitable question: can and should you take the QF agent's responses in good faith? Using the scenario above, the agent processes the refund and somehow manages to produce a $6,000 refund, paid to the pax into their bank or CC account. Can you receive that in good faith and...

Yes, they have moved the goalposts. And so they should! They are in the business of maximising revenue. In that, they seek the optimum mix of income. If they can fill the planes (max out the yield) with cash fares, naturally they'd do that. It has recently meant that they reserve all seats on...

What's more, AY has sometimes only one gate agent doing the whole show - and it works well for them. Contrast that against the 2-3 required to run a gate at QF.