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Thanks motlking - due to your post, gave them a call just now. I was pretty straight up with my first agent Ed - just told him I was disappointed in yet ANOTHER devaluation (2019 was the great de-valuepocalypse prior) I then told him I wanted to cancel - he transfered me to Vanessa - who then...

Here we go again!

Yeah really good point. I definitely can still warehouse for those other airlines, it's just that well, it's way more painful to deal with yet another set of accounts to get flights (haha I stick to QF and SQ, given my locations generally are EUROPE or AUS... and everything else around here is...

As one of the chunk of Aussies living in Singapore and using my AMEX MR to warehouse points for everything - I view this as a personal attack haha 😂 Guess I'll just transfer a bunch out ... I need to have a long conversation with Customer Service I reckon....

Called up again just now - got the 'no offers sir' line interestingly, I asked if i cancelled could i reinstate it right away... she said no... and that I'd need to get another application. Very interesting - never heard of this before!

Cool so here's my additional data point - called in July this year, got 70k points - called just now coz well, annual fee - the first CS staff couldn't do much, forwarded me to cancellations - Cancellations were smart this time, reminded me of the international dining offer (is good actually coz...

Rest assured, I've had <$500 spend on my big amex cards for the last oh, 3-4 years? And I've done this dance (cha cha cha) like, at least 5+ times? Don't worry, they want to keep you more than you want them :)

Yo dude, Yep - I just call the +612 number on the card. Use skype to call it - it'll be cheap :)

100% huaca - don't worry about that 2 years thing, I've had them definitely more often than every 2 years also - let us know how you go!

Hahaha yeah they almost need you to almost go through with the cancellation I swear. Great result, same basket as I am!

To get to this point, computer and I had to have a rather awkward conversation...

Right so let me take you all through my terse exchange - called number on back of card - said I wasn't getting value - 'Ace' listed me all the great things that i was getting with my platinum card - I said thanks but I'd love to cancel I think - He then put me through to another team who does...

Cancel then report back on what their reaction was #selfish 😅😅😅

Yeah, I believe it's a new application for a credit card, but that is fairly inconsistently applied I imagine, even here amongst us.

Also a very true fact ! The fact that they've all now quoted the same bit of legislation to me, makes me think people got their knuckles rapped and they're all playing it super safe. Funnily enough I just asked the person on the phone then - can I reinstate and she said yes, within 60 days...

I'm currently chatting to cust service on the app - and they're point blank restating the 2019 law change. Similarly, they are now saying that they can't re-instate cards, you'd need to re-apply again for a card (which is a new one for me) Maybe this is all directed at me personally, given I...

Suspect they've cracked down or at least my account is less fancy now I don't have any money flowing through it - as normally they'd be up for it. I tried twice too and both agents said the same thing. YMMV but this is a different one for me.

Just did the dance with a customer service rep. She very quickly quoted the "Australian rules" with regard to credit cards and retention offers. Gave up after a few mins of probing. Sad

Yeah, just got this email from ol' Olivia Wirth - and I've been extended with no strings djue to my current residency in Aus!

yeah literally just did this with my other half - her passport was expiring and we had to book with her old passport number, and then just changed it later on in the usual place online. no problems at all!