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    Article: Qantas Considers Bringing Call Centres Back to Australia

    I've always found Virgin's cabin crew to be actually very good, polite and friendly, not the cattle rustlers Qantas seems to employ. Maybe I've just always been lucky. Though I think the expectation point you make is a good one. I've never really cared about airline food, always expected...
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    Article: Qantas Considers Bringing Call Centres Back to Australia

    After getting the email confirming my data was in the breach while in the uber to the airport, then having flights delayed nuking a connecting flight and the staff at the counter being needlessly rude with people from the get-go and basically telling perfectly polite people to F-off without the...
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    Article: Public Servants Spent $1 Million More on Flights During Double Qantas Status Credits

    Well we've got a RAAFie bragging about signing leave apps here, so I think you might be right! 😂
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    Article: Public Servants Spent $1 Million More on Flights During Double Qantas Status Credits

    This is tax-payer money we're taking about here, there shouldn't be "perks", especially in Defence. It shouldn't be wasted unnecessarily on making a bunch of wasters in Russell more comfortable, at the expense of capability.
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    Article: Public Servants Spent $1 Million More on Flights During Double Qantas Status Credits

    In some cases certainly, however I know for a fact MANY APS and Defence personnel very deliberately book with Qantas specifically for the status credits. I've even heard of status runs being done to rack up a few extra SC. It is very easy to rort, just look at the flight times and say you need...
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    Article: The “Lounge Within a Lounge” Concept

    Darwin has a kids area with a little play set etc, kind of like what you see at a GP's, but there's no restrictions on where they can go or designated 'quiet areas'.
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    Article: The “Lounge Within a Lounge” Concept

    I'd much prefer a designated 'Family Area' within the lounges for travelers with children under 12 to be confined to. Particularly around busy times like school holidays the business lounges become a creche full of screaming children running around.
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    Article: The National Carrier Stigma

    They were initially, primarily competing with Impulse-cough-Jetstar on $49 flights BNE-SYD, SYD-MEL etc. Though over the first few years they gradually added features and became more of an 'unbundled' airline, with lounges any pax could access for $25 etc. until eventually they added proper...
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    Article: The National Carrier Stigma

    National carriers aren't generally viewed poorly because they are national carriers, they are viewed poorly because they generally are poorer airlines. They are typically beholden by legacy organisational cultures, structures and personnel management practises that have evolved, bloated and...
  10. L

    Qantas to start flights from Darwin to Singapore

    ...and even then, I'll believe it if they're still running 12 months after that! We've played this game of knifey-spooney before.
  11. L

    Qantas Cabin Baggage Survey Results Email

    I think you kind of answered your own question quite well there; there's no financial upside to policing it, yet there is a reputational downside to p*ssing off customers before the flight, especially when it is the flight crew that will be stuck in a metal tube with them for the next few hours...
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    Qantas Cabin Baggage Survey Results Email

    I couldn't care less about weight, it is bag size that people take the Mickey on, especially with oversized wheelie suitcases. For some reason families with small children always seem to be the worst offenders. Ironically Jetstar actually police this quite well.
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    Article: Latest Changes May Not Fix Qantas’ Reward Availability Problem

    According to the QFF wrapped-style email, my wife earned 136k points last year's and was in the top 10% of points earners which really blew my mind. So even the Points Club basic tier is less than 10%. I'm assuming the terms "points earners" and "members" aren't being used interchangeably too...
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    Qantas surveying members about spend-based status attainment

    So long as it isn't a backdoor to devalue status credit earn overall, I personally support it. The days of frequent flyer "miles" is long dead, and I would argue even the idea of a "Frequent Flyer" and customer loyalty being seen as valuable are long dead, with the way status credit are so...
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    Article: Should Qantas Sell Status Credits?

    They already do in effect sell Gold status with Qantas Club. It wouldn't be a massive stretch to create "Qantas Club Premium" that offers many of the benefits of Platinum (Business lounge instead of Qantas club for e.g)
  16. L

    Qantas to start flights from Darwin to Singapore

    There was a brief period where they tried to establish Darwin as a hub for Jetstar expansion into Asia, using DRW as a scissor-hub for A320 flights from southern capitals to several SEA destinations with a bunch planned (from memory Bali, Singapore, Manila and either coughet or Bangkok). This was...
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    AFF Review: Jetstar A321neo LR Economy Class (SYD-DPS)

    My spine hurt just looking at those Recaro slimline seats! 😫 I've flown a 1.5h flight on one of those model seats overseas and that was bad enough, I genuinely cannot imagine 7h! The seats on city buses and trains are literally more padded and comfortable! Really surprised they didn't use the...
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    Qantas rolls out Classic Plus Flight Rewards

    I'm a little surprised by the negativity here (I think lingering jadedness from previous Enhancements). It will be interesting to see how routine availability works out longer term, but it certainly seems a better alternative to the ridiculous P&P/Anytime joke, and the better value of a Classic...
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    Qantas to start flights from Darwin to Singapore

    We used to fly CNS-DRW-SGP route (connecting from POM) through the mid-late 2000s. It was primarily a 767-300 or A330 (depending on the timeframe) Normally CNS-DRW were old all economy 737-400 in that period so it was a nice change. I remember Malaysian Airlines innauguraed their KL-DRW-ADL...
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    First Qantas A220 revealed

    Just had our flights for our wedding changed to an A220 flight from a 737, and am completely stoked! 😁 Surprised they aren't prioritising these for the longer thin routes first though (e.g Darwin) as a on routes the E190s don't have the legs but 37's are a bit too big.
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