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After a terrible experience with QF Wine last year (massive delivery delay that wouldn't arrive in time for Xmas - ended up getting a refund), I decided to give them another try, owing to this promo. Ended up buying a dozen Pommery Brut for $646 (Points Club Plus discount and $50 voucher), and...

In my experience, the Airline Consumer Advocate is a toothless tiger. They did absolutely nothing for me when I made a complaint - they just redirected me back to the airline for which I was having difficulities with.

So I saw on the Australian Aviation Thread on Airliners.Net that there is currently a petition with the Parliament of Australia, to introduce passenger safegaurds/protections similar to EU-261. Given it's a petition with the Federal Government (and not a Change.Org style action), I've signed...

No idea - but how did you notice the updated date at the top? Reminds me of this story; https://www.washingtonpost.com/lifestyle/2019/03/07/how-this-woman-won-by-reading-fine-print-her-insurance-contract/

I agree 100% with everything in your post. Kick off a campaign, promote it, get the general public onboard - and ask them to start lobbying their elected pollies! How do we start?

If you booked with a credit card, ititiate a charge back/disputed transaction.

Wow. This is good to know. I was told by an Online Chat Rep that it wasn't possible to add packages on the QF plan.

This is absolutely outrageous. I'm lost for words.

Perhaps this was a reference to CBA rewards? If so, I received an offer for a $10 cashback for a $100 Coles spend, on my CBA Visa debit card.

Wow. Just wow. You may not have a wife/girlfriend, but do you have sisters? Female friends? I don't know if the response would have been the same at other airports - it hasn't happened there, and I'm not going to concern myself with this hyperthetical. If it does happen elsewhere (god...

This. They (QR) may have a world leading product, but the State corruption and human rights abuses are a massive concern. What about EY and EK you say? Well, I've never felt unsafe transitting through AUH or DXB - I'm not sure the same could be said for the 13 Australian women who were...

I'd make contact with them, asking for a refund (making note of the contact). No resolution? I'd then initiate a charge back (the Economy X seat fee component) with my credit card vendor. Easiest (and most effective) course of action, that you're entitled to take.

A lack of waitstaff (an issue facing quite a lot of South West hospitality vendors then/now), and really disappointing food. Went for dinner, and also had breakfast there (we were staying at Smiths Beach Resort - which we loved). I'm often easily pleased with anything put in front of me at...

Did Lamonts Smiths Beach 12 months ago - was very disappointed.

I read it, and thought it hit the nail on the head. Great column piece. After working in a big organisation with very poor leadership and culture - the fact that someone is calling this out (and not turning a blind eye) is refreshing. I mean honestly, who would want to have a meeting with...

Departed 78 mins late, but will only arrive 30 mins late (at the moment).

I'd lodge a complaint with AFCA (and have done so in the past when banks haven't honoured their promotions). Normally sorted very quickly, and the financial institution also gets hit with a complaint fee from AFCA.

Just called to cancel my Amex Qantas Ultimate, as the $450 annual fee was charged yesterday. Straight up asked if I was eligible for any retention offers - was told I would need to go through the cancellation process to see if anything was offered by the system - there were no guarantees. I...

I just finished the doco. Wow indeed. Whilst watching it I actively tried to remind myself there are two sides to a story - but sheesh. It seems like Boeing still don't get it - and there's been zero change to the culture. Zero remorse, zero contrition. I'd have serious concerns hopping on...

Throwing my hat in the ring, too. If you'd like to use my referral link, you'll get 130,000 QF points after a $3,000 minimum spend, in the first three months (I'll receive 50,000). Referral Link - 130,000 bonus points One of the great features of Amex (other than Shop Small), are the Amex...