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Is this sarcasm? I feel like the some of the poorest customer service I've experienced has been trying to deal with call centers for USA based airlines. Heck even my last experience at Flagship check-in JFK was less then stellar.

Yea they are - but the showers in Galleries South lounge complex are outside the lounges themselves and within a common area. Drifting off topic now but this review describes it well. In any case my point was that the shared showers don't necessarily shorten the wait time, and you may end up...

Aren't the showers at BA LHR T5 shared between F and J? Those always have a line, and are far from impressive for the wait.

Had this Chili Garlic Prawns with rice twice in the past week. Evening flights on QF Link and mainline. One of the better dishes IMO. Not quite lobster, but good to see some seafood on the menu. Prawns a little overcooked as expected, however the sauce is quite flavourful and has somewhat of a...

Can't wait to see the 'World Platinum' bag tags and physical membership card.

I'm well aware of there being a credit card surcharge in Australia and quite accustomed to it. The issue is they've applied the surcharge to an amount that is more then what I've paid. In my example above, the surcharge was calculated on $240. But my out of pocket for this due to the Accor...

I was scrutinising the charges for a group dinner today at Atelier by Sofitel Sydney, and I noticed that the Credit Card surcharge was applied to the total amount before discount rather then after it. This is despite the receipt listing the discount before the credit card surcharge. EG receipt...

Got a change notice for QF38 on 22 Sept. Now departing 1:40am on the 23rd. Rolling delays on the A332 fleet?

Kooddoo Airport (GKK) on the way to Park Hyatt Maldives. Flew a Maldivian DHC-8 300 there, and remember some slight uneasiness when I heard "sink rate, sink rate" coming from the coughpit computer during the descent.

Unfortunately the ACCC and RBA explicitly allow surcharging for credit cards. They only ban 'excessive' surcharging but leave the definition of reasonable to be fairly open. I see many stores which still charge a blanket 50c for transactions on all card types. With this being the case, any...

Never used POLi, but its method of operation by directing you to a bank login page reminds me of some credit applications. EG when I applied for a Bank of Melbourne (Westpac) card earlier this year, they assessed proof of incoming by requesting me to log in to my internet banking as part of the...

I've never heard of this service - check in attendants can wrap and tape your luggage if you ask them? In any case, it sounds like an odd sized item to me. The might have been the baggage handlers at BNE. What's the issue with the item arriving in the oversize area? Echoing some of the others...

Can you pass the voucher on to a friend/family member who is not a PC member?

The Amplify range across St George, Bank of Melbourne and BankSA has now increased too. Got an email today about my Amplify Platinum. Platinum went from $99 fee to $124 + $75, so essentially doubled in price. Signature was $279 and has increased to $295 + $75.

I would be happy with the suggestion made earlier this year where lifetime status means you start the year with the requisite SC's from your lifetime tier. EG LTG starts the year with 700 SC's and LTS starts with 300 SC's, thus incentivising people to stay and earn higher status.

Priority Boarding - Business class passengers, Chairman’s Lounge, Platinum, Platinum One and oneworld Emerald Group 1 - Gold and oneworld Sapphire Groups 2A and 2B - Back half of the economy cabin Groups 3A and 3B - Front half of the economy cabin

I've booked the other direction (ex MLE) by calling up. It's not available via the website, I'm guessing due to QF not having a ticketing office in the local currency. Ask them to waive the phone assistance fee.

Apparently MH were using a different caterer (Pos Aviation) for Tokyo and London routes. Brahim's was the caterer for all other routes. https://www.nst.com.my/business/2023/09/949894/brahims-gone-malaysia-airlines-now-works-eight-flight-catering-firms

Sounds like the same issue as this thread - Payment didn't go through but got a booking reference!. You have a PNR that is not ticketed due to payment failure. Call up, pay and get the trip ticketed.