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  1. siri

    Article: Jetstar Restarts Flights to Japan

    I have booked 2 business tickets to london via haneda in mid aug and can use transit for aus travellers , coming back we are supposed to spend one week in japan and hope border is open for us in mid sept.
  2. siri

    Best short international trip travel insurance recommendations?

    Sorry to hear this and I suppose Covid created this kind of cost cutting everywhere.. Hope traveller take screenshots so that he/she can upload screenshots. Its a new world with post covid and hope travellers drop in to put their cases here.
  3. siri

    Best short international trip travel insurance recommendations?

    I find Insuranceandgo cover, so many scenarios.. https://www.insureandgo.com.au
  4. siri

    How long did Qantas take to process your refund for cancelled flights?

    Wouldn’t it better if ACCC mandated to Q about having a decent web site with proper tools to get a refund? To me Q web site is deceptive and as such come under deceptive marketing..
  5. siri

    How long did Qantas take to process your refund for cancelled flights?

    Qantas had only flight credit tab on their web site but no refund button even though cancel flight had no restrictions.. Had to use flight credit and you need to call the call centre and ask for full refund for the return flight to london which they paid almost half after 6 months. BTW ret...
  6. siri

    How long did Qantas take to process your refund for cancelled flights?

    Interesting article about Qantas 30 yr old IT systems at itnews here Qantas calls time on IBM, Fujitsu in tech modernisation
  7. siri

    How long did Qantas take to process your refund for cancelled flights?

    Damaged to the brand is quite big, and all due to an incompetent CEO struggling to get back to normal business after removing all automated systems that link their web site to their back end payment systems. Is this guy an illeterate or sheer incompetent man that does not understand the...
  8. siri

    AFF Review: SWISS A340 Business Class (SIN-ZRH)

    From 1st July, almost all the airlines stop paying commission to agents and as such all these deals may come under price pressures.. Only way to get this kind of deals are to have direct deals with airlines.
  9. siri

    New Qantas reservations call centre in Manila

    Love the phrase ,” Mean Spirit of Australia “ unfortunately kind of a sad reminder how great Australian brand gone to this depth and old PM got some answering to do with 2 billions tax payers money with no return except Aussie workers thrown into the dustbin…
  10. siri

    Scenarios you need to call Qantas for your booking?

    Register with BA as a family or as an individual and book with them.. At present i would not touch qantas specially with kids. Qantas cancel my daughters return flight to london and she was flying with a 12 month baby.. At the end BA gave her business flight to london via Vancouver. Qantas...
  11. siri

    New Qantas reservations call centre in Manila

    Other major Global airlines did not have these Qantas lack of care policies and Qantas started to screw customers from the covid go. It all come down to incompetent CEO who is struggling to keep his job since he cannot handle covid scenario. On top of this, so called lady running this dept...
  12. siri

    Rewards seats changed from QR to QF without approval and from J to Y

    HK had covid issues and shut downs and as such we only had few transit options, BK air was in bankruptcy so thats out, options are spore and japan if you don’t want qf. Iam at peace booking via JA via Haneda to London.
  13. siri

    Rewards seats changed from QR to QF without approval and from J to Y

    Seems that Don Corleone is running the Qantas now.. You need to check when did Qantas changed RWT from 280K to 318K.
  14. siri

    Rewards seats changed from QR to QF without approval and from J to Y

    Similar issue happened to my daughter that came from London to Sydney last Dec.. They cancelled the return ticket after inquiring about refund value.. She booked a another flight via BA and only 2 weeks ago Qantas refunded cancelled ticket money.
  15. siri

    Oneworld Classic Flight Reward Discussion - The Definitive Thread

    Actually , it is better to book some round the world segments and if you have missing parts , call the FF centre(if u can) and explain that some are not showing up and ask them to book it and also ask politely to remove the booking fee or points and they will do that as well. I have taken 2...
  16. siri

    Article: Spare a Thought for the Poor Qantas Contact Centre Staff

    Cisco had technology in late 90's to take call centres to regional areas and give our youngsters employment in those areas. I took the design and proposal to Federal govt. and they completely ignored me. We also shown that we can match overseas call centres on cost and I believe that Australian...
  17. siri

    Article: Spare a Thought for the Poor Qantas Contact Centre Staff

    I have just booked 2 Business class tickets to London via Haneda (JA) with few days rest in Tokyo on our way back.. Try to book via Qantas but got some crazy prices and some insulting award flights when we try points.. It means flying with Qantas with pay or points are not possible.
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