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Exactly the same as my experience - booked a QFF reward on JQ a couple of weeks back for Xmas eve - after I located my JQ PNR I looked up the booking on the JQ website and was concerned that it said zero checked bags included. I had saved a screenshot from the QFF app that said otherwise in case...

Also staying tuned, heading down to KI in a few weeks' time from NQ. Cheers bpeteb

Philippine Airlines have advised up to 5 months wait for a refund. I had two return tickets BNE - MNL in J for late September. These flights were cancelled by PAL in early July. My initial email for a refund went unanswered and my follow up email a month later got a response advising they had...