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yes, you can check in first/business counters - not sure in Per if there is a seperate first counter

Well, I ACCEPTED my $50 promo voucher and entered the promo code into the website to make a return booking - promo code invalid, thought maybe entered incorrectly, tried again - still invalid. Rang CS, got through quickly which is a plus - the minus being that even though I accepted the promo...

For the bonus SC and points, and the shorter connection times, I would lean towards EK (with the QF flight numbers...)

yes, this is an issue that some cities are not listed in the online booking system - had a similar situation when booking a domestic flight within Finland - not all AY ports are listed online. Had to do it over the phone and Qantas had to go through oneworld service centre to work out points...

EK flights are very full ex Aus all cities, it is difficult to get paid J seats for the next couple of months...

Yes, but you need to be on QF codeshare - a EK ticket will not gain access

Compared to Qantas, travel bank is significantly easier to use and more flexible

Maybe they should concentrate on fixing refunds and call centres rather than short-term PR stunts

Rang to cancel a cash ticket within 24 hours of it being issued so asked for a full refund under the cancel for any reason policy. Call centre Cape Town (very poor line, very noisy in the background), started to read the fare rules (red e-deal), I said cancel any reason was part of the fly...

changed 2 x flexi to 'choice', upgraded and a healthy travel bank balance to spend...

I had same issue with BPay - after a few calls I refused to hang up until the ticket was issued and emailed to me - was a long call as the consultant had to speak to ticketing to get it manually issued

yes got through on the number, no issue, but was told tickets will be issued in accordance with travel dates and that at the moment in the system there is a 22+ day ticket queue so ticket may not be issued until very close to travel date - but don't worry, it will happen..

rang that number, ticket queue is 22+ days at the moment...

I have junior and + 1 on two separate bookings (but linked). Want to put upgrade bids (probably same amount) for upcoming MEL-MCY in on both bookings - but I am right in saying there is a risk that 1 passenger will be upgraded and the other one not?

Following the WA premier's announcement, I called to change a paid/credit voucher booking last week, paid a small amount of fare difference on Visa. Flights updated on website and when hovering over change/cancel button, says 'booking is being processed'. After a week, no ticket and I noticed...

I always do separate, much easier to change or cancel a single sector than the whole ticket

At this stage the QF website says cancellation/change fees only waived to 28/2/22