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Further two updates on Travel Insurance unethical behaviour, "when money talks ethics walk"; 1) Today called AWP (Allianz) on 1800 133 494, their claims team, & explained my issue to a very empathetic young lady, who, unfortunately passed me over to a "dragon" whom was supposed to assist...

cracking the account, are you based in Beijing peut etre !!!

Thanks MEL, neat, will build that into my next email to BYO:

Many thanks to DC3 for redacting my post, went in to do this & found already done. Next Episode. Sent email to BYO , "Regarding the cancellation fees quoted do I have to remind you of Flight Centre (& its subsidiaries) commitment made to the ACCC earlier this year, May 03 to be precise?"...

Re My Allianz debacle I called the ombudsman office in BNE & was swiftly passed through to afca. Called them & received an email on how to lodge a claim "If you would like to lodge a complaint call: 1800 931 678 email [email protected] To allow us to lodge a complaint for you, please...

Oh bugger, but, I have just got off the phone with Amex travel insurance, aka Chubb, & will submit a claim for the $1700 minus $200 in due course & see what happens. Mind you BYO keeps on about a 12week delay in refunds, wouldn't it be funny if they do it immediately in this case ! Thanks to...

Thanks dimons. Checked the AY website & they say for flights in Sept we should be advised by June 14 so will give it a few more days.

Thanks to Mattg for the ACCC link, "slipping back to their old ways is an understatement". We paid $7605.83 for tickets, BNE/KEF on QF & AY metal, to BYOjet back in Feb this year. The locator was <redacted>, BYO <redacted>. If I had known at that time that it was associated with Flight...

CHALK & CHEESE...…? Further to my Allianz debacle, they have until 22nd to respond, Inspiring Vacs has now pulled the plug on another trip in Sept this year. I called NIB this time, minimal delay, & spoke with a young lady in the Philippines who sent the email below outlining options just 5...

It would appear it is best not to use a "big name" company. I submitted my claim for unused travel insurance to ALLIANZ back in March when APT pulled the plug on a trip. Got the usual auto response saying they will get back to me in 10 days & here we are 3 months later with zero info/action...

South Yemen springs to mind, by road from Sanaa , does that still exist ??, as we were not allowed to fly Al Yemda on decrepit Russian metal. Czecho , Yugo of course, think Albania still exists if not for their Mafia in Europe at least !

Frankly, would you trust an insurance company, (a necessary evil), let alone one that has done a deal with a credit card company. I could have relied on my credit card in the past , BUT, always paid out for a "real" policy. Even then you have to fight tooth & nail whether it is Cerberus (the...