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Oh my, here we go again. Tried the "502" number, nothing after 60mins other than I have moved up the "Q" !! Now trying the "318" number again which claimed a 2hour delay. Had just been told by QF website that my flight, EK J class, has been cancelled. Originally booked with points on Dec 24, my...

No, actually it was a local accent. Mind you I can tell a Tagalog accent from a mile away. So, apparently my reservation had fallen through the "cracks" but I can expect to receive an email shortly confirming all done, inshallah !

wow, 28mins in & I have contact, just need to see if they can do the ticketing Thanks very much

Currently trying the "318" number Hope it is better than the official, useless numbers. Spent 4hours yesterday & 3 hours Thurs/Friday trying to sort out ticketing using points for J class EK booking. EK claim awaiting ticketing, booked Dec 24, so cannot book seats as need aisle due to previous...

Great little aircraft, twin turboprop really screams when powered up. Took the "flying cigar tube" on Sharp from AVV to Flinders Island. Very comfy, but, I am only short & still had to duck up the gangway. You get weighed in, like in Fiji, so they know how much freight they can load.

Yep, USPS apparently has containers of mail just sitting around, probably exacerbated by T**** appointing one of his buddies, who has family interests in DHL & suchlike, as USPS Boss last year. Conflict of interest !!! Will not bore you with the minutiae but my shipment started off in Kauai...

Good point. You could always try Shannons who offer more flexibility . They are financially reliable as actually owned by Suncorp

Please define "travel" ?? The OED states "to make a journey; to go from one place to another; to journey". Maybe Chubb PDS redefines "Travel Benefits" in another language other than English, like most insurance companies. How many people make a journey by air to a destination to return via a...

contact the AFC.com outfit, they will fix it

All I wanted for Christmas ! Decided on a last ditch effort to get my $7000+ refund, which was promised back in June. Spoke with the AFC, not in their remit, but they put me onto the Insurance Law Service (1300663464) to see if they could help with the Amex "travel" insurance, aka Chubb. A...

Have hired several times from LST & HBA & always used Avis (as an old fogey still remember the ad campaign "we try harder") ! Never had any issues & can pick up some FF points. Few comments; * cheaper to pick up downtown rather than airport if convenient, mind you the taxi cost from HBA downtown...

Thanks for the info, my BYO contact has not mentioned this, just sent me a link as below but still not sure this is just another delaying tactic. Also, if they can afford to provide vouchers then why do they continue with the excuse AY/QF have not refunded the $$. I did not pay AY/QF but BYO...

I paid BYOJet (Flight Centre) over $7000 last Nov on my Amex card for 2 one way J class travel on QF & AY BNE/HEL. I received an email from BYO on June 22 confirming refund could take up to 12 weeks. I have received 3 emails so far claiming BYO is awaiting a full refund from the airline. From...

Agree. There is an Arabic expression , "they take with the right hand & give with the left" which is of course "unclean". I did not actually sign up with Chubb, AMEX did, & that is my gripe. If AMEX cannot find the lacunae in the fine print on page 92 how the hell are we ? What's more they...

Flight Centre refunds, when ?? AMEX travel insurance, caveat emptor !! Has anyone received a refund for QF/AY itinerary to Helsinki, one way, Sept 24, or from QF, AY in general ? I finally received an email from BYO 22 June, agreeing to refund the full amount to my Amex, but, it could take...

Frankly, Robbegong, I am not sure. My Son dealt with all the details as he booked the flights on my behalf.

Bouquets & Brickbats.... This time a bouquet for SQ. My Scandinavian trip had been cancelled by provider so I cancelled my two October ARN/BNE J class flights , approx. 235K FF miles. They had to do a debit/credit transaction on my credit card, all went smoothly without undue delay & we now...

Further to submitting my claim with AWP online using the AFC complaint form 2 days ago I received a phone call from AWP this morning stating their claims management had magically reviewed my case & in view of the "delay" will be reimbursing my credit card for the full amount. I know it is...

OK, so Phase 2 to recover the $600 cancellation fee now apparently appears sorted, Maybe it was my carefully worded impassioned plea, plus MEL'S input from an old QLD fogey, or the QF announcement, we shall never know. "Thank you for your email and we apologize for the inconvenience. We...