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  1. smckay

    Qantas Customer (we don't) Care communication re cancelled award flights

    Lol. That’s me. I’ll give myself a slapping. And apply for a VA-earning card.
  2. smckay

    Qantas Customer (we don't) Care communication re cancelled award flights

    You know what, I am one disappointment away from doing this. But for me I choose Qantas for their safety record so the $RRP whilst painful would become somewhat irrelevant in a mid air issue. But, as you have pointed out loyalty and status means nothing and flying J on BFOD will give me the...
  3. smckay

    Qantas Customer (we don't) Care communication re cancelled award flights

    Good call and one I wasn’t aware of. The e-ticket received was actually an itinerary receipt and does not have the actual ticket number or costs populated. The last one had all that gaff. Rookie mistake learned. Made me check my own current OWA deets and it is an e-ticket itinerary and receipt...
  4. smckay

    Qantas Customer (we don't) Care communication re cancelled award flights

    All calls are to HBA. I try not to deal with any other call centre. The schedule change (was actually of AY doing I put that as QF incorrectly) was dissed as 'too bad', and I was welcomed to look for another reward seat. This particular agent was known to the many others I spoke to as being...
  5. smckay

    Qantas Customer (we don't) Care communication re cancelled award flights

    I really had to share this, even though all I'm doing is wasting airwave space. Received an email from QF Customer 'care' this morning, responding to a complaint lodged and apologising for 2 rewards flights being cancelled, after they had already cancelled one other leg of this same trip...
  6. smckay

    Qantas Early Check In at TBIT (LAX)

    Is early check in available with luggage? We'll be there in June for QF12 and need to plan my day.
  7. smckay

    Trip to Namibia, Botswana +/- Victoria Falls...tour or self drive?

    Did you find anything that suits? I'm starting to research for next year
  8. smckay

    Qantas rolls out Classic Plus Flight Rewards

    O M G. You are the the real Insider....
  9. smckay

    Qantas rolls out Classic Plus Flight Rewards

    I was the same. Bronze for years but still managed to get J RTW seats for about 2 or 3 trips over 4 years, albeit basically not on a QF plane and well before The Vid. I made my points by credit cards and chasing every point possible. It can be done, but you need to spend hours researching...
  10. smckay

    Qantas rolls out Classic Plus Flight Rewards

    all this for 578,400 points and $2,128.04 cash. You can put your CR+ right where the Irish sun don't shine
  11. smckay

    Qantas rolls out Classic Plus Flight Rewards

    In what mindset would you have any thoughts that CR+ is 'good'? Hugely higher points cost which is only good for people with a lot of points, and even then, someone with that many points to burn would be plain stoopid to think that using triple the points to get to their destination would be...
  12. smckay

    Qantas rolls out Classic Plus Flight Rewards

    I saw QF11/12 and AA LAX/LHR legs. I'd probably take that combo if I had a need to be in the UK then. Which I don't.
  13. smckay

    Qantas rolls out Classic Plus Flight Rewards

    Seems to be more AA reward seats available at the moment. Searching SYD-LHR return Jan-Feb 2025 has some good J seats going.
  14. smckay

    Article: Qantas Auckland Lounge Upgrade: The End of an Era

    Got there last week at 9.45am. Breakfast about finished, not appealing. Coffee machine broke so went to main lounge for coffee and they had the same food. Lunch menu of pork stew slop with couscous and the NZ-tradition of minestrone soup. Soft cheese slabs all stuck together and some salads...
  15. smckay

    "... we'll shortly announce a major investment to improve our Frequent Flyer program"

    Is there a comparison on Award programs on here? I am considering loosing QF as an airline but wonder if the alternates are much better. As a bronze, I think we managed more J flights more direct into Europe 5+ years ago. Now as a Platinum I am on a flight next month which is syd-hnd (qf) -x-...
  16. smckay

    Qantas First Lounge Spa

    Mine have both been about 15 minutes. Not complaining, a 15 minute massage is better than none.
  17. smckay

    Qantas First Lounge Spa

    0815 arrival for a 1320 flight and got a spa spot at 1100 the week before Easter. Happy days, in between the Dallas flight and QF1.
  18. smckay

    "... we'll shortly announce a major investment to improve our Frequent Flyer program"

    Based on my current experience with QF staff cancelling a CR leg then being told to find my own alternatives, which I did, to now have 2 legs just disappear from all airlines MMB on the same booking, I think anything Qantas do won’t make me stay with them. Currently WP, can’t get seats on...
  19. smckay

    Lounge Access Help Desk

    Thanks. Didn’t want her to lob and be embarrassed if the allowance for J was not for awards. QF is miserable about most other things, half expected this to be one such area.
  20. smckay

    Lounge Access Help Desk

    I can’t find a yay or nay on this. My sister is on a J reward Syd-Akl. Can she guest her bestie flying in Y on same flight into the Sydney J lounge? Or does the bestie need a lounge pass gifted? QF are a bit vague on rewards flights eligibility.
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