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It’s a nice feeling when you can sort a one world award without having to touch qantas

Try having a read of their business plan PowerPoint presentation if you can find it. The company doesn’t have the talent or ability to operate in the market they’ve chosen to go after. The entire plan was based on Virgin never recovering.

You’re good. They’re considered separate

Yep they do. I had them oddly reject me earlier in the year. Sent them an email and asked for a reassessment. Outlined income very clearly in dot form and it was subsequently approved.

Skytrans might pickup a few of the QF dash 8s. They’re probably a big enough player to take over the subsidised routes.

Damn… things must be pretty bad

By international hotel do you mean a hotel outside of Australia? In this case, there is no GST and technically no requirement for a tax invoice. You’ll note that Qantas International bookings aren’t actually issued with a tax invoice and have a disclaimer like “there is no GST on international...

Who’d want to take it over? The 737 operation is a total failure, the SAAB network has been decimated. They have no crew, more than half the fleet isn’t airworthy and QantasLink has stepped into all the routes that made money without government assistance. REX is sadly in its death throws...

I’m having flashbacks of a fight with Expedia years ago about tax invoices… I can’t remember how it was resolved, but I do recall many fruitless calls and emails with their offshore agents who had absolutely no idea (for a while thinking I needed a “text invoice”). Just as an experiment, I had...

Just a bit of titanic deck chair rearranging I’d imagine

Are SIA still pretty good with through checking bags on separate tickets (SQ to SA). Will save going through immigration at JNB

To be honest, I’m not sure making a fuss will even do much. Those who have tried just get passed around in circles until it eventually sorts itself out without intervention.

Should the title be “Qantas as an airline is a bit tired”? We all know they’re pretty awful. Sadly, there are often no other viable choices.

Answered your own question there. The concierge service with this card has always been an absolute joke (much like Citi in general). NAB are clearly trying to move away from the “premium” Citi products and just focus on the money makers (ie; high interest lending to people who can’t really...

Decent option for business (if their flat beds remain cheap). Not sure of the game plan though. Hardly a low cost tourist destination, and I can’t imagine there’s a lot of business or VFR to warrant a direct service.

Convenient timing! Only home for 3 days before going away for a few months so had a tiny window. I did laugh a few times at the joys of dealing with government employees. First guy when I submitted seemed a bit perplexed; “why are you renewing? It expires in 2025?” - well yes, January, and...

Yep. Not “emergency” or special circumstances though. Just rocked up without an appointment. Was initially told downstairs that they were fully booked and maybe couldn’t process it, but it seems not.

Credit where credit is due. Dropped my renewal at the Sydney office at 8:30am and it was ready for collection at 12:34pm. In and out in about 15 minutes in the morning (I was the first walk up) and collected in maybe 5 minutes.

Buy a case of Qantas wine that gives you some bonus points and call that the “cash cancelation fee”. Highly unlikely those seats will go back into the award buckets for those routes.

TIA sadly. This Is Australia. We are not a country that is good at customer service. We’re good at paying exceptionally high wages to low end staff, but that doesn’t result in good service. You could well end up with this same experience at any other Perth checkin desk.