[Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26] was 10April

[legroom]

Re: [Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26-was]10April

I think this thread should be closed off and another started regarding booking mASA's.

There is already one for that purpose, here.

 

[samh004]

Re: [Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26-was]10April

I think this thread should be closed off and another started regarding booking mASA's.

It wouldn't stop the members here that keep dragging it on and on though, unless the new thread was strictly moderated.

And as above, I thought we already had one, if not a bit full of other things.

 

[opusman]

Re: [Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26-was]10April

I think this thread should be closed off and another started regarding booking mASA's.

If that happens, the new thread really needs to stop referring to them as mASA's, as the call centre have no idea what that means.

 

[JessicaTam]

Re: [Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26-was]10April

If that happens, the new thread really needs to stop referring to them as mASA's, as the call centre have no idea what that means.

UASAs?
....

 

[DC3]

Re: [Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26-was]10April

Would someone remind me why we call it a MASA, please? I thought that using this term was supposed to be confusing for the CSR and was meant to be avoided.

 

[JessicaTam]

Re: [Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26-was]10April

Would someone remind me why we call it a MASA, please? I thought that using this term was supposed to be confusing for the CSR and was meant to be avoided.

There was a reference a while ago by QF that these were marginal any seat awards, and the acronym stuck.

 

[Deleted User]

Re: [Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26-was]10April

My suggestion is a "success" reporting thread with only travel details (starting airport / connecting airport / destination airport), points paid & Cash spent, this would then empower all AFF members to have some "idea" what the rough costs should be, would be very useful for future bookings... Mod's would need to keep it to a pure form of the above...

What do we think...?

 

[JohnK]

Re: [Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26] was 10Apri

I just finished a booking involving 8 sectors. Straight up the CSO said "You are wanting to book into Uniform class aren't you?". One of the easiest bookings I've ever done on the phone for any type of fare (with all credit to the CSO).

An 8 sector Any Seat Award? No wonder these are up for review!

Just out of interest how many 8 sector paid bookings have you booked?

 

[Stoopidsteve]

Re: [Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26] was 10Apri

An 8 sector Any Seat Award? No wonder these are up for review!

Just out of interest how many 8 sector paid bookings have you booked?

On AA, several. How else do you get from BOS-LAX but BOS-JFK-DCA-MIA-SJU, SJU-MIA-JFK-ORD-LAX?

 

[Deleted User]

Re: [Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26-was]10April

My suggestion is a "success" reporting thread with only travel details (starting airport / connecting airport / destination airport), points paid & Cash spent, this would then empower all AFF members to have some "idea" what the rough costs should be, would be very useful for future bookings... Mod's would need to keep it to a pure form of the above...

What do we think...?

Any Mods want to start the thread or comment...?

 

[samh004]

Re: [Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26-was]10April

Any Mods want to start the thread or comment...?

It would be nice if it could be started with a very easy to understand guide to finding the availability of these fares before phoning them up etc.

 

[ketsuzei]

Re: [Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26] was 10Apri

Just out of interest how many 8 sector paid bookings have you booked?

I do it all the time. Imagine you live at a non-international airport, travel to another one overseas, and have relatives that somewhat inconveniently live elsewhere. Very easy to do eight, ten or twelve sectors on a return trip.

Now, how to explain it in terms you might understand? Imagine a golf course...

 

[crum]

Re: [Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26] was 10Apri

An 8 sector Any Seat Award? No wonder these are up for review!

Just out of interest how many 8 sector paid bookings have you booked?

Actually it was 2x 4 sector bookings combined to make up a pretty standard SC run: SYD-TSV-SYD & TSV-ADL-TSV (with them all going via BNE).

 

[Deleted User]

Re: [Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26-was]10April

My suggestion is a "success" reporting thread with only travel details (starting airport / connecting airport / destination airport), points paid & Cash spent, this would then empower all AFF members to have some "idea" what the rough costs should be, would be very useful for future bookings... Mod's would need to keep it to a pure form of the above...

What do we think...?

Here's the thread, please keep it factual.... http://www.australianfrequentflyer....ul-marginal-asa-bookings-reference-53677.html


Mods please modify / edit / delete as necessary to conform within forum rules...

 

[pauly7]

Re: [Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26-was]10April

Here's the thread, please keep it factual.... http://www.australianfrequentflyer....ul-marginal-asa-bookings-reference-53677.html


Mods please modify / edit / delete as necessary to conform within forum rules...

Great new thread - keep booking facts there and the usual b&moaning here

 

[opusman]

Re: [Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26-was]10April

Here's the thread, please keep it factual.... http://www.australianfrequentflyer....ul-marginal-asa-bookings-reference-53677.html


Mods please modify / edit / delete as necessary to conform within forum rules...

Sigh, WHY did you put "marginal" in the title when this is the one term that almost guarantees failure when trying to book? Seriously, people...

 

[Deleted User]

Re: [Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26-was]10April

Sigh, WHY did you put "marginal" in the title when this is the one term that almost guarantees failure when trying to book? Seriously, people...

I have edited it where I can, a mod will be required to edit where I can not...

However it is pretty clear to most in here now that the name "Marginal" has issues, but in attempt to continuity I did use it in the title as it is a part of the "history" of the saga...

Anyway, the instructions are pretty easy to see if you read the first post

Red Roo has also commented & suggested the following:

• As Classic Awards can still be viewed online by selecting “Show Classic Awards Only” on the booking screen, you may wish to identify availability options prior to calling 1300 366 587 to minimise your time on the phone.
• When calling, simply ask for a “Classic Award booked as an Any Seat Award”. We are continuing to educate agents to recognise that terminology and to be more comfortable with the booking process.
• While the relevant pages on qantas.com will be updated soon, I would like to give AFF members a heads up that the dedicated number to book a Classic Award as an Any Seat Award (1300 366 587) is now available 24/7. Hope this goes towards making the booking process more convenient.

Sorry, I am not perfect, nor do I claim to be. But thanks for your comment...

 

[JohnK]

Re: [Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26] was 10Apri

Actually it was 2x 4 sector bookings combined to make up a pretty standard SC run: SYD-TSV-SYD & TSV-ADL-TSV (with them all going via BNE).

Just out of interest what was the cost in points and cash co-payment?

And now compare that to the red e-deal airfares for the same flights?

 

[crum]

Re: [Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26] was 10Apri

Just out of interest what was the cost in points and cash co-payment?

And now compare that to the red e-deal airfares for the same flights?

All here: http://www.australianfrequentflyer....essful-asa-bookings-booked-classic-53677.html

 

[Kangol]

Re: [Confirmed] QF removing [cheap] ASAs [from web booking engine Jun 26-was]10April

After speaking with Stephanie at the lunch where I asked her the real reason as to why (knowing that "technical" issues is simply a smokescreen) she gave the answer of, yes it might (is - but I'm an IT guru who has worked on booking engines in the past, and spend my days manipulating large amounts of data) be possible to include mASA's in to the new booking engine, but they couldn't justify the costs in doing so given it's a product which few outside the AFF sphere use, and ultimately is not a great product as far as QF is concerned as there is no profit margin on them. (aka a shortcut to status).

So whilst I would love JASA's to still be easily booked via the websites, I can understand business considerations around not spending big dollars building a feature into your website which undercuts your other products.

Thankyou, that is probably one of the most useful posts on this topic - good to see QF are actually answering the question "Why?" and not just giving a stock standard vague response ("technical issues" or similar).