legalistic
Intern
- Joined
- Oct 1, 2008
- Posts
- 76
Thanks for clarifying, did your chap hint at any future replacements for PMG?
All the takeflight search options look incredibly dear...
All the takeflight search options look incredibly dear...
I was speaking with a chap from Pinpoint this week, and he informed me that the Citi Price Match Guarantee was scheduled to end this Wednesday - April 3rd, 2013.
Dear Frank
Citibank no longer offer the Price Match Guarantee, however the Citibank
Travel Program still offers excellent value and flexibility, allowing
customers to use their points, pay with their Citibank credit card, or use
a combination of both to book flights, accommodation, travel packages,
cruises and much more.
Thanks and kind regards
Reservations
Bad bad news
Just got this:
I thought PMG stops on Wed?
Now what am I going to do to get some value from my points
Funny how they claim that PMG has ceased but have not updated their website to reflect this change especially if it really did stop on the 28th of March. Anyway guess these points are going to VA or KF. Lucky I got a booking through for MEL - PER a week ago.
I sent a request on April 1 (no foolin) for a MEL-SYD flight only to have the standard response email come back to say that this is no longer offered. Sent them a screen shot of the PMG page but not holding my breath...
Struggling to use your Frequent Flyer Points?
Frequent Flyer Concierge takes the hard work out of finding award availability and redeeming your frequent flyer or credit card points for flights.
Using their expert knowledge and specialised tools, the Frequent Flyer Concierge team at Frequent Flyer Concierge will help you book a great trip that maximises the value for your points.
If they have a statement on their website saying there is a PMG and do not honor it, I'd almost say that's misleading advertising. The terms of the PMG do say that it can be removed at any time without notice (I've previously requested a copy), however if they have pulled it they have a responsibility to remove any statement claiming there is a Citibank PMG.
That's my take on it as well. No email response from them so we'll see what happens but I'm not overally confident of a positive outcome. Will keep you all posted on how things pan out!
Will be intrigued if they even respond without a "we are just the middle man, call Citibank and complain"