Hi, My sister and brother in law are travelling Malaysian airlines SYD-KUL-BOM next month in Economy. They have 16 hours stopover (involuntary) in KL for which Malaysian airlines have offered day use room at airport hotel (Pan Pacific) but no meals included and it clearly states in booking confirmation/etkt that "STPC Day use Double room No meals".
Is this normal for them to offer just hotel rooms but no meals. I have travelled with Malaysian some years ago and I was offered hotel room+meal vouchers.
I would appreciate if anyone can suggest what should they do, should they ring up Malaysian airlines contact centre and request for meal vouchers to be included?
thanks
Is this normal for them to offer just hotel rooms but no meals. I have travelled with Malaysian some years ago and I was offered hotel room+meal vouchers.
I would appreciate if anyone can suggest what should they do, should they ring up Malaysian airlines contact centre and request for meal vouchers to be included?
thanks