Alanslegal
Senior Member
- Joined
- Jun 22, 2007
- Posts
- 5,238
I witnessed extremely poor behaviour whilst I was checking into the St Regis New York early today
The man probably late 40's early 50's was behaving like a pork chop, making demands, seemed extremely unhappy with something, the two check in agents were quite flustered at his demands and it appeared they were bending over backwards to try and meet those (even if they appeared to me unreasonable).
I am right behind them and check in so I can kind of hear what's going on.
So anyway to make things worse, his wife was also getting involved, and I can hear her (and because I know that this might take a while I decide to just park myself on a nice chair a couple of metres away from the action instead of standing).
I then hear that she is getting 2 x $100 spa vouchers (maybe as compensation?) and then she shoves them to her daughter (in her late teens) and says, 'maybe you can use them, get a facial or massage'.
Soon I then know that the reason why they are upset ... its because they booked two rooms, its 2:45pm, and official check in time is 4:00pm and one of the rooms is currently not ready yet.
The man keeps making statements to the effect that "they better be nice rooms" etc.
And when the the check in staff offer the escort to the room, the man picks up his hand luggage, angrily declines and goes to the lifts and makes his own way.
I can see that the two check in ladies were quite upset in that encounter .... so I give them some time to cool down a little
and I then I go to check-in, with my grin from ear to ear, feeling a bit guilty that I am staying in their hotel for $0.00 which I admit to her. She tells me its all ok, smiles, and at least I think she knows again that there are nice people out there 

The man probably late 40's early 50's was behaving like a pork chop, making demands, seemed extremely unhappy with something, the two check in agents were quite flustered at his demands and it appeared they were bending over backwards to try and meet those (even if they appeared to me unreasonable).
I am right behind them and check in so I can kind of hear what's going on.
So anyway to make things worse, his wife was also getting involved, and I can hear her (and because I know that this might take a while I decide to just park myself on a nice chair a couple of metres away from the action instead of standing).
I then hear that she is getting 2 x $100 spa vouchers (maybe as compensation?) and then she shoves them to her daughter (in her late teens) and says, 'maybe you can use them, get a facial or massage'.
Soon I then know that the reason why they are upset ... its because they booked two rooms, its 2:45pm, and official check in time is 4:00pm and one of the rooms is currently not ready yet.
The man keeps making statements to the effect that "they better be nice rooms" etc.
And when the the check in staff offer the escort to the room, the man picks up his hand luggage, angrily declines and goes to the lifts and makes his own way.
I can see that the two check in ladies were quite upset in that encounter .... so I give them some time to cool down a little


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