I will never fly with Jestar again.
The airline is run only to accomodate the staff.
Customer service is non existent.
The staff lie to avoid adressing service issues.
They said:
"sorry, we can't help you, no refund, you are on your own, we can't help you find an alternative flight as we are too busy, please step aside as we have some staff arriving with our coffees, too bad, read the small print, (what is the point of an eticket) do you want us to put an unsafe aircraft in the sky?, we are nothing to do with Qantas (what?) "
They gave me their website address if I wanted to complain. Thats useful!
What a load of rubbish.
The airline is run only to accomodate the staff.
Customer service is non existent.
The staff lie to avoid adressing service issues.
They said:
"sorry, we can't help you, no refund, you are on your own, we can't help you find an alternative flight as we are too busy, please step aside as we have some staff arriving with our coffees, too bad, read the small print, (what is the point of an eticket) do you want us to put an unsafe aircraft in the sky?, we are nothing to do with Qantas (what?) "
They gave me their website address if I wanted to complain. Thats useful!
What a load of rubbish.