Roy Morgan poll reveals Qantas passengers satisfied

[TheInsider]

Roy Morgan poll reveals Qantas passengers satisfied | News.com.au

QANTAS passengers remain very satisfied with the airline despite being hit with a series of airfare hikes, airline incidents and staff cuts.

Roy Morgan's latest International Airline Satisfaction report said 81 per cent of air travellers were "very satisfied" or "fairly satisfied" with the airline.

Qantas received a one per cent satisfaction increase and moved from seventh position in 2010 to fifth position with Thai Airways, who also received 81 per cent.

 

[extracta]

Interesting to see which airline came first

V Australia came out top in the Roy Morgan poll with 91 per cent of air traveller satisfied with their experience with the airline.

Air New Zealand – last year’s winner – was just edged out despite a 90 per cent satisfaction rating, followed by Singapore Airline with 89 per cent.

 

[trippin_the_rift]

Another way to look at is that Qantas had the lowest satisfaction of all it's direct competitors..

 

[drron]

Another way to look at is that Qantas had the lowest satisfaction of all it's direct competitors..

Got it in one

 

[Princess Fiona]

Another way to look at is that Qantas had the lowest satisfaction of all it's direct competitors..

Yep, there are also lies, damned lies and statistics

 

[samh004]

Other than the 19% of pax that weren’t satisfied, it’s the news agencies that aren’t satisfied the most

 

[Maca44]

Have flown VA J to the USA twice in the past 14 months, and once with QF in August and even though I am life QP I intend using VA in future. They offer great service, better than QF, and QF need to get their act together. They use to be good, but have lost the plot in recent years.

 

[anat0l]

Boooooooooooooooooooooooooooooooooorrrrrrrrrrrrrrrrrrring!

A single hair in your soup = very dissatisfied.

A single hair from Justin Beiber in the hands of a teenage girl = very satisfied!


In my view, I wouldn't care much if I were QF or VA - just get on with the job and do it right.

 

[TonyHancock]

Boooooooooooooooooooooooooooooooooorrrrrrrrrrrrrrrrrrring!

A single hair in your soup = very dissatisfied.

A single hair from Justin Beiber in the hands of a teenage girl = very satisfied!


In my view, I wouldn't care much if I were QF or VA - just get on with the job and do it right.

mmmmm

So would a single hair from Justin Beiber in the soup about to be eaten by a young girl leave her satisfied or dissatisfied?

 

[samh004]

mmmmm

So would a single hair from Justin Beiber in the soup about to be eaten by a young girl leave her satisfied or dissatisfied?

Do you really want the answer to that question

 

[drron]

Do you really want the answer to that question

Depends on whether she swallowed such hair.

 

[samh004]

Depends on whether she swallowed such hair.

There’s no way I can post the answer without this being moved to some 18+ part of AFF it just sounds too dirrrty however I put it.

 

[notzac]

Either way, it's good to see Aussie airlines sitting at the top and close to the top for pax satisfaction.

mmmmm

So would a single hair from Justin Beiber in the soup about to be eaten..

I feel ill now