Qantas flight cancellation voucher

[titfilou]

Hi everyone,

I have just cancelled my Sydney to Paris flight, and the online system indicated that I would receive a voucher. However I have just received an email stating that I would receive a refund on my credit card in 3 days.

I'm not too sure what to expect now. My fare did not allow for refund.

As anyone here had the same experience before?

 

[samh004]

Sounds like you should keep quiet for now and see what happens, incase it is an error, and assuming you’d prefer a full refund instead of a voucher

 

[wingspan]

Sounds like you should keep quiet for now and see what happens, incase it is an error, and assuming you’d prefer a full refund instead of a voucher

Or even better, a mistake whereby you get a refund AND a voucher!

 

[liamg]

Same thing happened to me last week -- I rang QF customer service to ask why I didn't have a voucher on my profile, the nice lady said I'd had it refunded onto my credit card. I hadn't even thought to check online, but lo and behold, there was my money.

Just a cheap Red e-Deal MEL-SYD-MEL, too, which is good.

QF customer service had no idea how/why it happened... thinks it's a bug. We just have to consider ourselves lucky, I guess!

L.

 

[titfilou]

Well that all sounds great to me!

A refund and a voucher.... I would certainly not call them to complain!!!