MH148 12th Nov late flight cancellation

[the8guy]

MH148 flight from MEL - KUL departing 12th Nov was cancelled on a short notice , and now the flight is delayed to 13th Nov 3.40am , anywhere to check what causes it ? Also I had requested a wheelchair assistance for my elderly mom as she couldn't walk far but this option is no longer available on the website, wonder if it has anything to do with the midnight flight with short staff or I could just ring MH to ask ?

 

[markis10]

The inbound flight has been delayed

 

[MEL_Traveller]

The inbound flight has been delayed

That may be true, but that’s not an actual ‘reason’.

Something must have caused the inbound to be late.

The reason matters when it comes to consumer law and other protections in the contract of carriage, particularly around whether something is within, or outside, the airline’s control. As remedies vary.

One of my bugbears is when airlines give the excuse of a ‘late inbound’ to try and explain away a delay

 

[the8guy]

That may be true, but that’s not an actual ‘reason’.

Something must have caused the inbound to be late.

The reason matters when it comes to consumer law and other protections in the contract of carriage, particularly around whether something is within, or outside, the airline’s control. As remedies vary.

One of my bugbears is when airlines give the excuse of a ‘late inbound’ to try and explain away a delay

I did check the inbound flight on flightaware and apparently that flight was also cancelled, so i wouldn't say it's because of the delay on the inbound flight. Keen to know if there's anywhere else to verify the actual reason for compensation as this 12 hour delay with 3.40am departure time has caused chaos to my schedule and terrible inconvenience if the airport couldn't prepare my mom a wheelchair assistance. I rang MH and they say they couldn't secure that on their end either due to short timeframe , which is unacceptable to consumer

 

[markis10]

I did check the inbound flight on flightaware and apparently that flight was also cancelled, so i wouldn't say it's because of the delay on the inbound flight.

Flight number was cancelled but the flight is still coming as MH149D

 

[Quickstatus]

It is not possible to know the actual cause unless you are one of the engineers with the airline. Sometimes the cause will be known post facto which then makes it a historical fact rather than a contemporaneous one.

You will also not be able to independently verify whatever they tell you.

In any case, knowing the cause may not help you get to your destination any quicker, unless you are prepared to make last minute arrangements out of your own pocket.

Any compensation eligibility will have to be sorted after your flight.

The wheelchair assistance will available .
Can your mother walk from the drop off to check in?
Check here for mobility assistance at MEL airport

 

[MEL_Traveller]

It is not possible to know the actual cause unless you are one of the engineers with the airline. Sometimes the cause will be known post facto which then makes it a historical fact rather than a contemporaneous one.

You will also not be able to independently verify whatever they tell you.

In any case, knowing the cause may not help you get to your destination any quicker, unless you are prepared to make last minute arrangements out of your own pocket.

The wheelchair assistance will be available - just ask at checkin or call MH on their customer number.
Can your mother walk from the drop off to check in?

Also Check here for mobility assistance at MEL airport

There are other reasons… crew shortage, ATC, extreme weather…

Can make a difference in the airline’s willingness to re-route you for example. Or sometimes get a full refund if a comparable fare is still available on another airline.

 

[the8guy]

It is not possible to know the actual cause unless you are one of the engineers with the airline. Sometimes the cause will be known post facto which then makes it a historical fact rather than a contemporaneous one.

You will also not be able to independently verify whatever they tell you.

In any case, knowing the cause may not help you get to your destination any quicker, unless you are prepared to make last minute arrangements out of your own pocket.

Any compensation eligibility will have to be sorted after your flight.

The wheelchair assistance will available .
Can your mother walk from the drop off to check in?
Check here for mobility assistance at MEL airport

I'll accompany her to do the check in , the issue is she doesn't speak english and she doesn't know where to go after she goes past the checkpoint. Wheelchair has been useful for when she came to melbourne as the groundstaff wheeled her out to the meeting point.

 

[markis10]

Given there has been an aircraft change to A330 is suspect they broke a neo. Stuff happens. Just ask the poor SQ pax who got a look at ROK yesterday for 12 hours.