Air Canada Refund

[banana boy]

I cancelled a reward ticket 4 weeks ago and still haven't received the refund on my credit card. I received the refunded miles, was charged the refund fee and received the email which said the refund would take 7 business days. Does anyone know if there is anyway to contact Aeroplan other than to phone them? I've phoned them before and spending over an hour on hold on an IDD call isn't appealing. Thanks in advance for any advice.

 

[I love to travel]

I cancelled a reward ticket 4 weeks ago and still haven't received the refund on my credit card. I received the refunded miles, was charged the refund fee and received the email which said the refund would take 7 business days. Does anyone know if there is anyway to contact Aeroplan other than to phone them? I've phoned them before and spending over an hour on hold on an IDD call isn't appealing. Thanks in advance for any advice.

No advice other than to hold but it is unusual not to get it back. They always return to the original form of payment even if you pay the change fee with a different credit card - so doublecheck that credit card,

 

[MEL_Traveller]

No advice other than to hold but it is unusual not to get it back. They always return to the original form of payment even if you pay the change fee with a different credit card - so doublecheck that credit card,

my refunds have been almost instant.