I was charged $48.96 for Amex use in a wine bar Friday - 2% surcharge still on there.
Raised a chargeback with Amex and they credited the 96 cents immediately and closed the query, stating "resolved".
Intertesting.
On the effort for 96 cents? That's not the issue for me. Credit card surcharges have been one of my biggest bugbears for the last 10 years. Especially those credit card surcharges which weren't disclosed at the time of sale and just added to my bill. Or worse, asking a staff member if they surcharge and them having no idea.
And on Saturday, Mrs D's hairdresser has asked her to pay by bank transfer instead of card. WTF??? Watch his bad debts soar!
p.s. I never surcharged my customers when I had my own business