Qantas Activity Statement

[craven morehead]

With the new QFF Activity Statements, is it possible to find out a points balance on a particular date?

It seems like all the months just run with points earned and points redeemed without a running total

Maybe I'm missing something glaringly obvious or I'm just a dopey pillock

Cheers CM

 

[clifford]

I think you might need your hand held calculator.

 

[Ade]

With the new QFF Activity Statements, is it possible to find out a points balance on a particular date?

It seems like all the months just run with points earned and points redeemed without a running total

Maybe I'm missing something glaringly obvious or I'm just a dopey pillock

Cheers CM

On iOS, select By Date.

Then select by Transaction Type. - may be this will
Help?

 

[craven morehead]

On iOS, select By Date.

Then select by Transaction Type. - may be this will
Help?

View attachment 521097

Cheers @Ade I've tried all that and even tried to get Chat GPT to give me a tabled report. No luck so far

 

[sevenfourtyseven]

With the new QFF Activity Statements, is it possible to find out a points balance on a particular date?

It seems like all the months just run with points earned and points redeemed without a running total

Maybe I'm missing something glaringly obvious or I'm just a dopey pillock

Cheers CM

I recently requested a copy of all my flight activity since I joined (2010) from the Privacy Officer. This was to ensure my status credit count was correct.

I received in reply a transaction summary a couple days after with every transaction (including non flight related) on my account since I joined - points earnt, flights flown, status credits for the sectors etc.

If you do the same, you could probably throw the summary into one of the AI tools and get it to output what you need.

 

[craven morehead]

I recently requested a copy of all my flight activity since I joined (2010) from the Privacy Officer. This was to ensure my status credit count was correct.

I received in reply a transaction summary a couple days after with every transaction (including non flight related) on my account since I joined - points earnt, flights flown, status credits for the sectors etc.

If you do the same, you could probably throw the summary into one of the AI tools and get it to output what you need.

Great news @sevenfourtyseven Do you have an email address or phone number for this Privacy Officer.

 

[sevenfourtyseven]

It's this email address: [email protected]

After reading the OAIC's response to the data breach last year - I thought I'd test how far back they actually held records for.

"Qantas’ information retention policy is to hold the personal information of customers in the CRM Platform up to seven years from the most recent customer interaction. For information that is older than 7 years, Qantas has processes to remove the data from the CRM Platform if there is no legal or business need to retain it for longer.

Aligning with Qantas’ information retention policy, customer information that was held in the CRM Platform for longer than 7 years had a documented business need arising from the relationship of the customer with Qantas, such as a corporate account or membership with Qantas’ loyalty programs"

(Updated for the correct link to the OAIC Report)

 

[craven morehead]

It's this email address: [email protected]

After reading the OAIC's response to the data breach last year - I thought I'd test how far back they actually held records for.

"Qantas’ information retention policy is to hold the personal information of customers in the CRM Platform up to seven years from the most recent customer interaction. For information that is older than 7 years, Qantas has processes to remove the data from the CRM Platform if there is no legal or business need to retain it for longer.

Aligning with Qantas’ information retention policy, customer information that was held in the CRM Platform for longer than 7 years had a documented business need arising from the relationship of the customer with Qantas, such as a corporate account or membership with Qantas’ loyalty programs"

Excellent, many thanks for the information I will definitely give this a run