Accor Properties in Vietnam

[iamsuperandrew]

Has anyone stayed at either Fairmont Hanoi or Sofitel Legend Metropole?

Keen to hear experiences with both, noting they’re quite different hotels.

I’m Accor Platinum & interested in how Platinums are treated at Fairmont, particularly upgrades/benefits and whether anyone has received Fairmont Gold lounge access, as I understand it’s not included for Platinum members.

 

[Cloud9]

Has anyone stayed at either Fairmont Hanoi or Sofitel Legend Metropole?

Keen to hear experiences with both, noting they’re quite different hotels.

I’m Accor Platinum & interested in how Platinums are treated at Fairmont, particularly upgrades/benefits and whether anyone has received Fairmont Gold lounge access, as I understand it’s not included for Platinum members.

General rule? Platinum: Sofitel. Diamond: Fairmont.

Courtesy of cheap cough who wants his lounge access.

 

[henrus]

Sofitel Legend Metropole?

Yes, as Platinum. No upgrade as hotel was full but lounge access was excellent with proper champagne, good spirits and a solid buffet selection. The lounges were never too busy and I believe they've got two one for each wing. Other little things included a turn down service and glass of champagne brought to room after checking in.

 

[jase05]

Has anyone stayed at either Fairmont Hanoi or Sofitel Legend Metropole?

Keen to hear experiences with both, noting they’re quite different hotels.

I’m Accor Platinum & interested in how Platinums are treated at Fairmont, particularly upgrades/benefits and whether anyone has received Fairmont Gold lounge access, as I understand it’s not included for Platinum members.

The Sofitel Legend Metropole is our go to in Hanoi and we absolutely love it. Haven’t tried the Fairmont yet.
The Sofitel has always treated us amazingly and have scored some excellent upgrades plus service is exemplary.
Fairmont properties are generally sticklers for lounge rules and you would need to be Diamond or pay for Fairmont Gold rooms. I’ve even heard of people being upgraded to Fairmont Gold rooms but still being denied privileges such as lounge access.

 

[J-P]

The Sofitel Legend Metropole is our go to in Hanoi and we absolutely love it. Haven’t tried the Fairmont yet.
The Sofitel has always treated us amazingly and have scored some excellent upgrades plus service is exemplary.
Fairmont properties are generally sticklers for lounge rules and you would need to be Diamond or pay for Fairmont Gold rooms. I’ve even heard of people being upgraded to Fairmont Gold rooms but still being denied privileges such as lounge access.

The Fairmont lounges are much better for precisely these reasons