Qantas checking luggage through on 2 seperate PNR’s

[Goaty]

Hi All
I have a Qantas flight Syd-HK then a seperate ticket with Cathay heading to Rome.. 7 hrs layover.. Will Qantas at Sydney airport check luggage through if I ask and show the flight details..? With the amount of time I of course can pick up luggage in HK but will have to wait at least 3 hours for CA check in.. Or put them in storage and not lug them around.. If Qantas checks them in I can go straight to the Pier or Wing Lounge .. Thoughts Guys.?
Sorry if answered a million times but I did try and look and the answer seems to be it’s at the discretion of the checkin person at Sydney..

 

[SeatBackForward]

Seperate PNRs means no interline.

https://agencyconnect.qantas.com/en-au/policies/baggage-information/interline-and-through-checked-baggage

 

[Goaty]

Seperate PNRs means no interline.

https://agencyconnect.qantas.com/en-au/policies/baggage-information/interline-and-through-checked-baggage

Thanks SBF.. Mine is an award with Qantas and a paid with Cathay both in J so it could be possible ??

 

[Goaty]

Seperate PNRs means no interline.

https://agencyconnect.qantas.com/en-au/policies/baggage-information/interline-and-through-checked-baggage

Thanks SBF , Mine is a reward and a paid , both in J so it could be done .. ?

 

[MEL_Traveller]

Thanks SBF , Mine is a reward and a paid , both in J so it could be done .. ?

In theory, yes.

arrive at the airport with plenty of time up your sleeve, not all agents are familiar with through checking of bags.

Not a biggie if they can’t, you have plenty of time and CX checkin will be open.

Don’t forget you can claim back your HK departure tax as you’re on connecting tickets. You can do that online after travel. Just make sure you have a ticket receipt with the breakdown including HK tax paid.

 

[Goaty]

In theory, yes.

arrive at the airport with plenty of time up your sleeve, not all agents are familiar with through checking of bags.

Not a biggie if they can’t, you have plenty of time and CX checkin will be open.

Don’t forget you can claim back your HK departure tax as you’re on connecting tickets. You can do that online after travel. Just make sure you have a ticket receipt with the breakdown including HK tax paid.

Ok Thanks :

In theory, yes.

arrive at the airport with plenty of time up your sleeve, not all agents are familiar with through checking of bags.

Not a biggie if they can’t, you have plenty of time and CX checkin will be open.

Don’t forget you can claim back your HK departure tax as you’re on connecting tickets. You can do that online after travel. Just make sure you have a ticket receipt with the breakdown including HK tax paid.

Thanks Mel T I didn’t even think of the tax.. But would that be only available to claim if the agent checks the luggage through ? ..
Also do you think CX will be open 3 hours before departure time ? Cheers

 

[MEL_Traveller]

Ok Thanks :

Thanks Mel T I didn’t even think of the tax.. But would that be only available to claim if the agent checks the luggage through ? ..
Also do you think CX will be open 3 hours before departure time ? Cheers

CX will have permanent bag drop being their home port. You’re not limited to 3 hours prior.

While technically the rules *might* indicate you don’t cross the border in order to get your departure tax back, plenty of reports here on AFF that that’s not enforced. You just need to scan and submit the tickets, tax details and boarding passes online and you get your refund

In the old days you actually had to enter HK to go to a service desk for a cash refund. Which was odd given you used immigration and security to get there!

The departure tax is now AUD36, so worth it.

 

[offshore171]

Also do you think CX will be open 3 hours before departure time ? Cheers

I think Cathay does all-day checkin at Honkers? It's definitely more than 3hours.

 

[Quickstatus]

@Goaty

Qantas has an exception to the separate PNR no through check baggage policy

The exception is a combination of a QF award to Oneworld revenue ticket , separate PNR.

However, I have on two occasions, not been able to exercise this exception even as Platinum status, J cabin, layover 5 hours, QF -> AA
Even showing the check in staff at MEL a printed copy of the policy exception did not work.
Other AFF members have had more luck
As your ticket is exactly that combination, your chances are higher than someone with a revenue to revenue separate PNR booking combination.



CX should through check to a One World airline on separate PNR

On your return are you travellingCX to QF on separate PNR?

CX should through check baggage to a One world airline on separate PNR
This is a "courtesy" and requires the originating flight for that leg to commence with CX - which works on your return sectors.
As it is a courtesy, such a service is therefore not guaranteed IMO.

 

[MEL_Traveller]

However, I have on two occasions, not been able to exercise this exception even as Platinum status, J cabin, layover 5 hours, QF -> AA
Even showing the check in staff at MEL a printed copy of the policy exception did not work.
Other AFF members have had more luck

Yeah, as alluded to in my post… not all agents know how to through check bags on separate itineraries. Allow plenty of time!

Not Qantas, but over at Virgin, they didn’t even known how to through check on the *same* ticket/PNR between VA and SQ!

 

[Goaty]

Ok thanks heaps everybody .. now that you guys tell me that the checkin counter is open earlier than 3 hours I feel better .. ( I can get to the Le lounge ) I will see how nice the dude is at Sydney ,if he doesn’t know how to check luggage through or has an attitude about it I might just go with it …
Also quick status my flight home is with emirates all the way through Dubai ….so no drama as far as seperate ticketing ..

 

[Quickstatus]

not all agents know how to through check bags on separate itineraries. Allow plenty of time!

I had plenty of time.
Displaying the printed policy exception only resulted in the check in person reiterating the separate PNR policy, rather than trying how to work it in the system.
It did not appear to me to be a case of not knowing how to execute the exception - especially as it happened on 2 separate occasions. Rather, they was just sticking to the standard policy. But maybe as you suggest, they don't really know. Alternatively they may have been contract check in staff. Still it is the QF brand at play who should ensure the staff are aware.
YMMV