A disrupted reunion

Get on the official ESTA site.

its not straightforward.

As well as the old demographics and questions of turpitude, they now want the details of all held passport numbers (took a trail of my emails to find my expired UK passport details) and Facebook/Linkedin etc usernames.

Go to pay. Click on the paypal option (I have some USD cashback sitting there). It doesnt go straight to the paypal page and I get my password wrong. Click back to use credit card and...Im logged out!

Resign in to the ESTA site (very long set of credentials required) to see a screen saying something along the lines of "We are unable to determine payment. Please check in again in 4 hours".

The flight to LAX will have left by then
 
My internal monologue was resembling Hugh Grant's opening scene in Four Weddings and a Funeral. My previous hire car logistical challenge fades into insignificance (and this isnt my fault).

I call an Uber and get onto Alaska (the issuers of the QR award flights). Short wait, helpful agent. But nothing they can do. No award flights to anywhere in Australia (unsurprisingly) and not possible to short-check to DOH and sort myself out from there. I eventually cancelled (though in retrospect maybe could have checked to see if BER-DOH reappeared).

Reach LCY and (with somewhat faux-naive optimistism) contact my Travel Insurers. No, I can't just book any J flight home (not least as the award seats are refundable)
Given it was less than 24 hours to departure wasn't it up to QR to rebook you?
 
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So I board the DLR and change onto the Elizabeth line. At Stratford there is an announcement that due to people on the tracks, the train wont go all the way to LHR but will terminate at Hayes & Harlington.

I hadn't noticed my battery bar but en route, my phone conks out.

The travel gods are certainly making this a trial
 
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Alight at H&H and fortunately there is a plug outlet in the little waiting room.

Once I had some juice, I was able to get back onto the ESTA site.

And I can now reaccess the payment page...hooray

I pay by credit card this time...

And get -"Thank you for your payment. We are unable to make an immediate decision. We aim to do so within 7 days"...boo (hoo)

I don't usually get headaches but I was doing so now
 
Not too long before a train comes for the stop to LHR T2/3.

its now about T-90 mins.

AA signage points to the kiosks. Try to check-in but no-go presumably due to being ESTA negative.

Speak to most experienced AA check-in staff-member I can see. He confirms the issue. Not an uncommon problem with ESTAs. His recent experience is 4-8 hours rather than weeks but its variable.

The deadline for check-in is T-60 mins.
 
Assuming @andye is posting in realtime...

Plenty of Y QF classic rewards via HKG with CX, SIN with BA and DXB with EK on Monday 17Nov

Via LHR and STN/LGW (EK)


For example LHR-HKG operating on Monday 17Nov in the afternoon with CX

And BA15 all the way to SYD

Anyone got Andye's contact details maybe call him


IMG_6831.png
 
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Melton Mowbray !

But have you been to Melton Mowbray - it's not a very exciting place. In fact I was very disappointed with it.

Just go to Fortnum and Mason or Harrods or Borough Market ;)

Sorry @andye for hijacking your stressful thread. I'm assuming you're actually home now
 
Assuming @andye is posting in realtime...

Plenty of Y QF classic rewards via HKG with CX, SIN with BA and DXB with EK on Monday 17Nov

Via LHR and STN/LGW (EK)


For example LHR-HKG operating on Monday 17Nov in the afternoon with CX

And BA15 all the way to SYD

Anyone got Andye's contact details maybe call him


View attachment 482184
Fortunately not real time but thanks for the support if I were
 
So settle in to one of the charging stations. There is a lot of refreshing of the ESTA site.

Realise that I dont really want to lose the points if the visa doesn't come through.

Call QF. Pretty short wait for an NB but it is the middle of the Australian night.

Agent confirms the latest I can cancel the award is T-60 mins.

Which is getting close.

I keep her talking and refreah and enter details again and again

At T-65, just as I'm about to cancel.

The approval come through

I hang up and hurry to the AA checkin desk
 
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Fortunately, the AA man I''d spoken to earlier was still there

He knew the situation and fobbed off one of the other agents while he got to work

It was a flurry of typing and (I kid you not) at T-61, I'm in. It felt like a Mission Impossible cliffhanger!

Both relieved, he tells me not to hang around and go straight to the gate.
 
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