ALL Accor+ Explorer Membership Discussion

[kangarooflyer88]

Only if you fly a lot of International.
No domestic earn in Australia

Surely you earn on Virgin Australia and Qantas flights, no?

 

[markis10]

If you are hoping for crazy upgrades as a Platinum, I'm sorry to burst your bubble but that's probably not going to happen. I've stayed at everything from Sofitels to ibis budgets and everywhere in between and generally your Platinum status will get you a corner room, perhaps on the top floor of the hotel. Sometimes you get a slightly more spacious room. But if you are banking on an upgrade to a suite (particularly if you haven't used a suite night upgrade certificate) it's frankly not going to happen.

A Quick Look at various “how do Accor treat you as an elite guest would suggest your experience is the exception rather than the rule, as I have pointed out previously eg

Pullman Cologne
- Name of the hotel: Pullman Cologne

- What is your ALL status? Platinum

- Were you (or for multi-stayers were you generally) happy with the hotel/stay? Yes, very happy

- Which room did you book and which upgrade did you receive? Booked a Domblick Deluxe room and received a suite deluxe on the top floor

Last year I received upgrades from standard rooms at the Novotel CAN airport, Novotel Shenzhen, Novotel Hong Kong Century, Swissotel Foshan and Novotel Glen Waverley

 

[antycbr]

Last year I received upgrades from standard rooms at the Novotel CAN airport, Novotel Shenzhen, Novotel Hong Kong Century, Swissotel Foshan and Novotel Glen Waverly

I had to laugh at this - three greater China properties and then … Glen Waverley.

 

[markis10]

I had to laugh at this - three greater China properties and then … Glen Waverley.

I am a frequent visitor to those locales, I am also a habitual Ibis customer but suites at ibis are usually non existent as they are at the Mercure Haneda, another regular haunt.

 

[SYD]

Surely you earn on Virgin Australia and Qantas flights, no?

No.

Something about only when part of an international booking. Weird!

 

[jase05]

Surely you earn on Virgin Australia and Qantas flights, no?

Nope. Only earns QPoints when part of International itinerary.
For domestic only flights QF earns absolutely nothing whilst VA earns Avios only

 

[Flyerwin]

I had to laugh at this - three greater China properties and then … Glen Waverley.

GW is pretty much China extended now lol. I live near there and love the vibe.

 

[Mattg]

If I cancel a booking that I made using the Stay Plus free night, does the night get "refunded" so that I can use it towards a new booking?

 

[bits]

If I cancel a booking that I made using the Stay Plus free night, does the night get "refunded" so that I can use it towards a new booking?

Yes, it's the same as a fully flexible booking.

 

[Flyingwombat]

A Quick Look at various “how do Accor treat you as an elite guest would suggest your experience is the exception rather than the rule, as I have pointed out previously eg



Last year I received upgrades from standard rooms at the Novotel CAN airport, Novotel Shenzhen, Novotel Hong Kong Century, Swissotel Foshan and Novotel Glen Waverley

Totally agree - I've had some excellent upgrades at the vast majority of places a few examples - Mercure Launceston, Movenpick Hobart, Pullman SYD, Mantra and Novotel Canberra, ibis Bangkok, ibis Melbourne, Sofitel Saigon, ibis Styles Shard etc. Average treatment recently at GM Roxy Singapore and poor treatment at ibis Frankfurt Centrum.

I'm going to greatly miss my platinum with Accor - 90% of the time, I've done really well with upgrades, early arrival, late checkout and in room arrival gifts.

 

[Flyfrequently]

. Average treatment recently at GM Roxy Singapore

Care to elaborate @Flyingwombat ? Looking at GM Roxy for next year

 

[Zanzaid]

I'm also staying at GM Roxy in December haha. Need 2 connected rooms within a reasonable budget and GM Roxy fits the bill much better considering the room size. The Singapore thread has got me wondering though.

 

[mel-world]

At 1200 today, my partner received 3 emails from Accor Plus within a minute.

The first was a notification that automatic renewal was turned on with instructions if she wanted not renew 2 days before her renewal date (30 September). The second, at exactly the same time, successfully renewed her membership (that she did not want), together with an invoice, and the third a minute later was a credit card receipt.

She does do not hold credit cards on the site for bookings but, somehow, they still had the card she used last year when she joined originally.

I'll let you know what they say in reply to her complaint.

 

[RooFlyer]

At 1200 today, my partner received 3 emails from Accor Plus within a minute.

The first was a notification that automatic renewal was turned on with instructions if she wanted not renew 2 days before her renewal date (30 September). The second, at exactly the same time, successfully renewed her membership (that she did not want), together with an invoice, and the third a minute later was a credit card receipt.

She does do not hold credit cards on the site for bookings but, somehow, they still had the card she used last year when she joined originally.

I'll let you know what they say in reply to her complaint.

Auto renewal. I suspect it would have been offered when your partner first joined. With auto-renewal, they will renew with the same card, unless you opt out nearer the time - which is what the first e-mail was about.

I recall my own autorenewal advice (ie able to stop it) occurred about a month before the actual renewal date and since I didn't object it processed the renewal about 3 weeks out. I was a bit surprised at that, but made no difference in my case.

Your set of e-mails seems a screw-up and hopefully you won't have a problem getting it reversed (if no, then just reverse the CC charge).

 

[elanshin]

Well that was a hassle and a half.

Theres a QBR and Accor Explorerer + Deal going on atm so i thought I'd sign up to that with my business side and then merge my normal ALL over since my regular account is struggling to sign back up to A+ due to it being "Malaysian".

Accor IT being the way it is took me a while to get access to the new account, the merge happened pretty quickly with a call to A+ team but in the process while everything else was merged my platinum status was lost.

Just got an email now that my platinum is restored. I log back in and I now have 2 more SNUs

 

[HappyFlyerFamily]

I tried to renew online yesterday and saw the 14 month + 2000pts for the first time, but I got an error 500 message.

Using the Accor Plus Member Care chat box now but they can only arrange a call back within the next 24-72 hours regarding renewal.

 

[bussyboy]

Well that was a hassle and a half.

Theres a QBR and Accor Explorerer + Deal going on atm so i thought I'd sign up to that with my business side...

Wish I read this before I just signed up for the 10k QBR points (more, as also in conjunction with the current earn 20k bonus promo). Noticed also I ended up with a second membership number but found the webform easily enough to request the merge. My existing ALL account, although 20 years of "loyalty" and stay history in the back, currently has zero points or status.

As well as the QBR points, the bonus 3k ALL points are also worth 3750 QFF when transferring back to Qantas, question for those experienced here: can the ALL points be transferred elsewhere such as Krisflyer, while still otherwise linked to Qantas?

Did I misinterpret the automatic Gold status, with 30 nights credited? Though I'm not certain if joining today would get the 20 or 30 nights? That Gold status should unlock the double earning of ALL and QFF on flights and stays too, if I remember right?

I used to be a member of Accor Plus until around 2009 - program changes incredibly overdue, particularly now the worldwide hotel discounts. Will be interesting over the coming 14 months how genuine all that is, and the value against using other booking platforms, though I usually stick to Qantas Hotels and direct bookings anyhow. While IHG still will be the main program for me, ALL unlocks a multitude of additional options and locations for stays - so long as I make the most of the 2 free nights, this should be good value!

 

[markis10]

I usually stick to Qantas Hotels

Qantas hotels usually don’t count at most chains for benefits