Scams like these

Sent to me and 500 others

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Dear Customer,

Good news! We've successfully processed your payment of $266.99 AUD for your recent order.

Payment Details:
Amount: $266.99 AUD

Transaction ID: PPL-074101XR01E074101

Date: Wednesday, 25 June 2025

If anything about this transaction looks unfamiliar, or if you have any questions, please call us immediately at 1800 958 374.

Please don't reply to this email. For all inquiries, use the phone number provided.

Thanks for your business!
 
My Citi credit card got skimmed somehow, somewhere, in Greece.

Had only used it online for travel purchases before going to Greece (ferry tickets, and a couple of Viator day tours), and for a couple of domestic direct debits. Then I took it to Greece, and only used it at supermarkets, some official attractions (old historic stuff), and petrol stations.

A few weeks into the trip - within 5 minutes I get a couple of SMSes with codes for $1300 transactions while I'm on a hike (said it was from the same vendor - some European energy company, apparently), followed by a $10 Zara online transaction that got automatically blocked by Citi - who pulled the plug on the card.

No damage done - none of the transactions went through thankfully. But still, could you believe there's someone shonky in Athens or Crete?
 
Its a real shocking thing, (sad too in a way), that the banks, and also world govts in way, are pushing cashless, but then, all these scams and frauds are linked to card use.
In Aus, I used my card at vending machines, and at petrol stations, and Coles, Woolworths, etc, and yes, paypal etc too, and yep, it got misused.
Never used ubereats, or Doordash, and I got pinged for $25.88, reported it to my bank, they reversed the transaction, this was visa debit, they reversed the transaction, but of course, they dont track or give info on where the transaction occured.
Card cancelled and changed, but now, no more vendo purchases.
Back to cash, but then, vendos now do not accept cash, and also, its a disincentive to use cards, seeing so much/many scams/card frauds.
The bank lady also said, it would be hard to exactly pinpoint the place where the store/vendo or merchants system got a card reader placed on it.
Chip card no less, grr, not a happy pooch.
 
My Citi credit card got skimmed somehow, somewhere, in Greece.

Had only used it online for travel purchases before going to Greece (ferry tickets, and a couple of Viator day tours), and for a couple of domestic direct debits. Then I took it to Greece, and only used it at supermarkets, some official attractions (old historic stuff), and petrol stations.

A few weeks into the trip - within 5 minutes I get a couple of SMSes with codes for $1300 transactions while I'm on a hike (said it was from the same vendor - some European energy company, apparently), followed by a $10 Zara online transaction that got automatically blocked by Citi - who pulled the plug on the card.

No damage done - none of the transactions went through thankfully. But still, could you believe there's someone shonky in Athens or Crete?

Could your card details have been harvested by someone brushing past you? I keep seeing ads for RFID-blocking travel wallets. Can anyone vouch the efficacy of these?
 
A new one for me...

Trying to sell a secondhand car on Facebook Marketplace.

Get the usual...Is this Available...Stifle the urge for a smartass comeback and type Yes
Name is a female name, profile pic is a happy white family

Her next reply - We will meet tomorrow so I can view the vehicle and discuss price
Just like that as an ORDER, not asking if its OK etc first
Me - Price is in the ad, we can meet but. (ad had only been up for a couple hours)
Her - Ok I will pay your price...do you have a CSC?
Me - What is CSC?
Her - Sends link, looks like a Car History report type thing.
Me - I dont need that to sell, I have Safety Certificate and Rego, thats all I need.
Her - Goes on a rant about how it is SELLERS legal responsibility to have one
Me - No, you get it if you want it.

End of discussion, I was thinking gee what a cough etc.
Next Day another message, exact same script but different womans name and profile
I think that is not right, getting two the same nearly word for word and google.

Apparently some people DO pay $50 - $100 dollars for this bogus certificate to sell the car at their price...so they are out the money, get stuffed around at a meeting with a no show and still dont sell their car.

Note - rules where you live may be different and these types of certificates are a real thing but there is usually a government site that does it for a minimal fee like $10 or something.
 
Could your card details have been harvested by someone brushing past you? I keep seeing ads for RFID-blocking travel wallets. Can anyone vouch the efficacy of these?
It's possible. That said, while in Greece I've used two credit cards. I used the Citi to reach an overseas spend offer that they had for about 2 weeks. While I was using it, it was otherwise in my regular wallet. But the other times I used the other card, it was kept in an RFID-blocking waist holder together with passports and some spare cash. So... *shrug*
 
Don't know what to make of this SMS except to say I don't think it is a scam but I'll be f@*7ed if I am going to provide any of this information to Westpac.

Hi Prozac, to keep your account safe, we need you to verify your ID, update your employment and income details, and update your contact details. It's important to confirm your details by 25 July 2025.

To complete the process, you can either:
1. Sign into the Westpac App or Online Banking via Mobile, type "Verify ID" in the search bar, select "Verify your ID" and verify your personal information. Or;
2. Sign into Online Banking via Desktop, Select "Service", then under "Your Preferences" select "Verify your ID" and verify your personal information.

For more details, visit westpac.com.au and search "ID Secure" or call us on 1300 360 766. If you've already actioned this request, please ignore this message.

Your Westpac team

EDIT: Irrespective of this not being a scam I have forwarded the message to ACMA (0429 999 888) who hopefully will give Westpac a rocket when enough people report.
 
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Don't know what to make of this SMS except to say I don't think it is a scam but I'll be f@*7ed if I am going to provide any of this information to Westpac.
It is genuine and they just keep sending the request until you reply. The process is all done online (via the website or App of the bank - no links to worry about) until it does not work, when they say "Sorry please go to a branch". I queried them when I wasted my time going to a branch and they said it is "a government requirement" so the bank can monitor unusual cash and asset acquisition activity. If you do not respond they eventually say they will suspend all you account access until you respond. A tick the box exercise for the banks.
 
Don't know what to make of this SMS except to say I don't think it is a scam but I'll be f@*7ed if I am going to provide any of this information to Westpac.



EDIT: Irrespective of this not being a scam I have forwarded the message to ACMA (0429 999 888) who hopefully will give Westpac a rocket when enough people report.

It's not a scam... and why would it be when it clearly tells you to go directly to Westpac online services and complete the steps.

If you don't do it in the next 30/60/90 days expect your accounts to be locked in some way

IE: Deposits only, or view only or totally unable to be viewed from your online banking
 
It is genuine and they just keep sending the request until you reply. The process is all done online (via the website or App of the bank - no links to worry about) until it does not work, when they say "Sorry please go to a branch". I queried them when I wasted my time going to a branch and they said it is "a government requirement" so the bank can monitor unusual cash and asset acquisition activity. If you do not respond they eventually say they will suspend all you account access until you respond. A tick the box exercise for the banks.

I refused to go into the bank for one of my kids accounts. It was activated without requesting for a birth certificate/passport etc, and was fine for about 10 years. They are still a minor.

Suddenly, account unable to be viewed online, no warning.

Rang them and first person had no idea
Lodged an complaint, got $1000 compo and an apology, and yes locked due to KYC.. Said the only way it will get unlocked is by going into a branch. They will not accept any other way of verifying the birth certificate.

Sadly, I ended up doing it, as any bank can close your account for any reason at any time...
 
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It is genuine and they just keep sending the request until you reply. The process is all done online (via the website or App of the bank - no links to worry about) until it does not work, when they say "Sorry please go to a branch". I queried them when I wasted my time going to a branch and they said it is "a government requirement" so the bank can monitor unusual cash and asset acquisition activity. If you do not respond they eventually say they will suspend all you account access until you respond. A tick the box exercise for the banks.
I have a business banker who knows my banking affairs intimately. They still should not be asking customers to accept messages to their phones asking customer to follow link or phone a particular phone number and asking for personal and income information. This is everything experts tell you not to do, respond to links and phone numbers in phone messages. I'll be saving the SMS and email as evidence for the lawyers in-case I ever get scammed and Westpac refuse to re-imburse me.
 

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