Qantas apologises to frequent flyers with status extensions, lounge passes, points & more reward seats

[OATEK]

My SC rollover occurred today: 500 SC as WP. So only 6 weeks after the new membership year began. Patience indeed.

 

[BriarFlyer]

Mine also arrived today for Jan 31 end date.

 

[mrsterryn]

The SC is only as a once off for this year ?

 

[RichardMEL]

The SC is only as a once off for this year ?

Last year/this year (up to June 30 anniversaries) - so far yes. Of course this could change, but seems unlikely.

 

[mrsterryn]

Last year/this year (up to June 30 anniversaries) - so far yes. Of course this could change, but seems unlikely.

Thanks. I am trying to scrounge SCs for next year lol

 

[QF_Flyer]

Ok so my 500 SC support have appeared for 28/2 end date today. 100 PC+ rollover appeared straight away. So all settled for me, this pretty much guarantees WP until 2/25 at least.

OH 100 silver support appeared immediately, still no PC+ rollover, but no real drama there, might follow up on it in 9 months or something.

 

[RooFlyer]

Ok so my 500 SC support have appeared for 28/2 end date today.

Mine too. although I’m pretty sure I wasn’t eligible for the full 500, but there you go.

 

[wandering_fred]

QFF perhaps working from top status down? Nothing in my account (yet)
to encourage more wandering
Fred

 

[aidan059]

Had the same with my Son-in-law and two of his friends in SYD lounge a couple of weeks ago. Apparently the system on the lounge dragon's side doesn't differentiate between a General pass and a Domestic Business pass.

However he didn't take no for an answer (with my coaching) and eventually they gave up and let them in.

Needs to be escalated.

Used mine for melb J lounge yesterday. The lady was confused and didn't know these invites existed, tried directing me to QClub but stood ground. Showed her the email and they let us through reluctantly.

 

[Flyfrequently]

Used mine for melb J lounge yesterday. The lady was confused and didn't know these invites existed, tried directing me to QClub but stood ground. Showed her the email and they let us through reluctantly.

Same for us last September when the passes came out, would have thought by now a bit more familiar with them!

 

[AFF Editor]

We've been in touch with Qantas to follow up on the multiple reports of Qantas Business Lounge staff not recognising the "apology" lounge invitations.

Qantas said that the lounge staff and their system can differentiate between the passes, and that the only reason people holding these invitations should be directed to the Qantas Club would be capacity restrictions if the Business Lounge was full at the time.

Qantas has sent out a reminder to staff about these passes.

Please continue to post here if you still have problems with using Business Lounge invitations going forward.

 

[Kangol]

Does anyone have experience about whether the loyalty bonus 50 SC (after getting 500 QF/JQ SC) does not get rolled over?

Status Support | Qantas Frequent Flyer

Qantas is offering eligible Frequent Flyer members additional support including a 12-month status extension and the ability to rollover Status Credits to help with maintaining their tier. Details here.

www.qantas.com

* Qantas will rollover eligible Status Credits earned in the Membership Years ending between 31 July 2022 and 30 June 2023 up to a cap of at least 40% of the Status Credits required to retain your tier. Only Status Credits earned through flying and on the ground offers are eligible for the rollover. Status Credits earned from any Loyalty Bonus, Platinum Bonus Reward and any gifted Status Credits (including Status Credit Boost and Status Credit Support) are ineligible for the rollover.

I can see the details from this link, but if anyone would like to "advise me otherwise", please do

 

[ChrisMars]

Does anyone have experience about whether the loyalty bonus 50 SC (after getting 500 QF/JQ SC) does not get rolled over?

Status Support | Qantas Frequent Flyer

Qantas is offering eligible Frequent Flyer members additional support including a 12-month status extension and the ability to rollover Status Credits to help with maintaining their tier. Details here.

www.qantas.com

* Qantas will rollover eligible Status Credits earned in the Membership Years ending between 31 July 2022 and 30 June 2023 up to a cap of at least 40% of the Status Credits required to retain your tier. Only Status Credits earned through flying and on the ground offers are eligible for the rollover. Status Credits earned from any Loyalty Bonus, Platinum Bonus Reward and any gifted Status Credits (including Status Credit Boost and Status Credit Support) are ineligible for the rollover.

I can see the details from this link, but if anyone would like to "advise me otherwise", please do

So you are WP right?
The max SC you can rollovr as WP under this offer is 500SC.
If you get the loyalty bonus, that means you already earned at least 500SC that will rollover. You already maxed out anyway.

Now, if you manage to time your loyalty bonus less than 90 days from your anniversary, you will be able to choose the loyalty bous reward on the other side, starting the year with 500+50SC (and maybe more with green tier if you time it the same way, and maybe 100sc more from PC+ if you also did this tier)

 

[RichardMEL]

LB SC in and of themselves are not rolled over.

 

[SYD]

LB SC in and of themselves are not rolled over.

But if timed well can be taken the following status year (similarly, Green Tier 50 SCs).

 

[Kangol]

So you are WP right?
The max SC you can rollovr as WP under this offer is 500SC.
If you get the loyalty bonus, that means you already earned at least 500SC that will rollover. You already maxed out anyway.

Now, if you manage to time your loyalty bonus less than 90 days from your anniversary, you will be able to choose the loyalty bous reward on the other side, starting the year with 500+50SC (and maybe more with green tier if you time it the same way, and maybe 100sc more from PC+ if you also did this tier)

No, P1.

I timed it poorly - have to select it before the end of the current year
I suppose if anyone has any personal experience as a P1, please enlighten!

I might just get the points. Am only 50k + SC away from LTP.

 

[exceladdict]

Does anyone have experience about whether the loyalty bonus 50 SC (after getting 500 QF/JQ SC) does not get rolled over?

I have commented elsewhere that manually adjusted SCs (I think from the BP promo) did not roll over for me. So there are some checks and balances.

 

[QF_Flyer]

OH's PC+ rollover (from year end 31/1) hit yesterday it seems, that's 239/250, so seems like she'll be retaining Silver pretty easily

 

[Kangol]

I have commented elsewhere that manually adjusted SCs (I think from the BP promo) did not roll over for me. So there are some checks and balances.

Thanks, good to know.

 

[RichardMEL]

But if timed well can be taken the following status year (similarly, Green Tier 50 SCs).

yes of course, but that's not related to the status rolllover question.