Up to 50 SCs for shopping at the Qantas Store

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Status Credits arrived in my account today from this promotion. To be honest I wasn't expecting them for a while yet as I think the terms and conditions might have mentioned 8 weeks.
 
I got my SCs. They also were immediately expired, even though I believe they should have rolled over with all my other SCs on my 30 November anniversary.
I’ll contact QFF.
 
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I posted the question about my status credits from this offer immediately expiring via the Qantas contact form. After a week I’ve had no response.

I don’t really want to spend a lot of time on the phone.. how did those who’s SCs expired after the earlier BP SC offer get this one resolved? Thank you!
 
DeKa said:
I posted the question about my status credits from this offer immediately expiring via the Qantas contact form. After a week I’ve had no response.

I don’t really want to spend a lot of time on the phone.. how did those who’s SCs expired after the earlier BP SC offer get this one resolved? Thank you!
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I think the contact form, but it took a while.
 
Finally got a reply to the effect of “you received your 50SC” .. that was it.

I replied asking for my whole question to be reviewed because the 50SC should have been eligible for rollover.
 
I received a follow up reply stating:

"Status Credits earned through flying or with our partners on the ground will count towards the rollover. Status Credits provided by Qantas as a bonus, support or gift will not count towards the rollover." This is why the Bonus Status Credits from the Rewards store failed to belong to those that were rolled over.
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Does that sound right? Other Qantas provided bonus SCs (from wine) that I received rolled over.

@AFF Editor would you be willing to ask Qantas like you did here for the BP similar expiry issue?
If not, thanks for any thoughts and input.
 
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