Flying out of SYD last week, At the Primium entry, VA had someone at the scales weighing every single persons luggage. Anything over the 7kg limit was turned around and requested to check their bag in.
The gentleman in front of me with 9.8kg was blowing up delux. The agent remained calm and said that too many people were taking advantage of the 7kg and exceeding it so they were ”cracking down” on it.
At 8.1kg I was also asked to turn around and check my bags in, now before averyone goes, rules are rules whats the issue. I walked into the main terminal, straight through normal security and into the lounge. It was apparent that the same “cracking down” wasn’t happening at the normal check in counters or at the gates, walking through VAs terminal there were plenty of people with oversized and overweight bags.
For VA to be positioning themselves as a premium airline against Qantas (who has a 10kg cabin bag limit) I just couldn’t believe VA were turning around their elite passages who in a lot of cases would spend thousands or oven tens of thousands traveling with them. To not even give a verbal warning before the crackdown puzzles me.
Has anyone else had this experience?
The gentleman in front of me with 9.8kg was blowing up delux. The agent remained calm and said that too many people were taking advantage of the 7kg and exceeding it so they were ”cracking down” on it.
At 8.1kg I was also asked to turn around and check my bags in, now before averyone goes, rules are rules whats the issue. I walked into the main terminal, straight through normal security and into the lounge. It was apparent that the same “cracking down” wasn’t happening at the normal check in counters or at the gates, walking through VAs terminal there were plenty of people with oversized and overweight bags.
For VA to be positioning themselves as a premium airline against Qantas (who has a 10kg cabin bag limit) I just couldn’t believe VA were turning around their elite passages who in a lot of cases would spend thousands or oven tens of thousands traveling with them. To not even give a verbal warning before the crackdown puzzles me.
Has anyone else had this experience?