Sorry if this is wrong thread but I don't know where to post this.
I have tried to do 2 seperate prepay online bookings this week.
1/. Hilton Rome airport. Logged in and used Hilton website. Enter card number, exp date, etc. No field to enter CVV. I receive confirmation of booking with ref number.
Couple of days later I receive email direct from hotel advising reservation cancelled as credit card declined.
2/ Tribune hotel Rome. Received confirmation. Few days later received email from hotel advising credit card declined.
Was using CBA Amex.
Phoned CBA. They advised that transactions automatically declined as no correct CVV security number.
I requested that the transactions be allowed to process but CBA supervisor advised this is not possible.
Anyone else experienced similar?
Any ideas to get around this?
Thanks in advance for any help/ suggestion.
I have tried to do 2 seperate prepay online bookings this week.
1/. Hilton Rome airport. Logged in and used Hilton website. Enter card number, exp date, etc. No field to enter CVV. I receive confirmation of booking with ref number.
Couple of days later I receive email direct from hotel advising reservation cancelled as credit card declined.
2/ Tribune hotel Rome. Received confirmation. Few days later received email from hotel advising credit card declined.
Was using CBA Amex.
Phoned CBA. They advised that transactions automatically declined as no correct CVV security number.
I requested that the transactions be allowed to process but CBA supervisor advised this is not possible.
Anyone else experienced similar?
Any ideas to get around this?
Thanks in advance for any help/ suggestion.