Virgin's little secret

[smatho10]

My friend is very lucky...

Not going to give details away for fear of something happening..

 

[moa999]

Good on Virgin for not reneging them....
Much easier to cancel on the basis that a 0pt fare must be a mistake (versus simply a discounted number of points)
Wonder how many got this...

How did your friend come across the deal?

 

[Blinky]

Would any other airline in the world honor such an obvious mistake? Gotta love Virgin.

 

[Jousams]

Classic!
This response restores a little of the faith in virgin that I had lost in the last few weeks.

 

[MarkD]

Waiting for the jealous children to start complaining that they didnt get one

 

[Jousams]

Waiting for the jealous children to start complaining that they didnt get one

God don't let this one loose on FB!

 

[Liroquai]

Classy move Virgin, very impressive.

 

[blackcat20]

Now that's good service!

 

[yohy?!]

anyone else been making the VFF booking engine work overtime since this thread started?

 

[Virgin Bart]

I'm very very impressed VA. Well done. This has given some personality back to the airline, which is a fantastic trait that has been missing for a fortnight. Well done again.

 

[markis10]

There was another thread with details.....it's gone now (the mistake).

 

[dfcatch]

Jealous of course - but that's awesome - and well done Virgin!

 

[Blackswan]

Does it include points/sc earn?

 

[Blinky]

Does it include points/sc earn?

Love it! I just hope the recipient of this isn't a DYKWIA.

 

[777]

Got one here. Suffice to say I will be unbearably pro virgin until the aura wears off!

 

[mella2007]

This is the personality and service you have to love! Well done to your friend and anyone else who may have been lucky enough!

 

[Mwenenzi]

There was another thread with details.....it's gone now (the mistake).

Here:- http://www.australianfrequentflyer.com.au/community/your-questions/booking-with-velocity-46752.html
5 posts. With a poor title real subject not picked by many

 

[gwilli1]

If the title would have been a little more specific , im sure there would have been a VA booking engine meltdown with AFF'ers jumping at the opportunity. Hell, i would have flown to HBA to start/end the journey

Here:- http://www.australianfrequentflyer.com.au/community/your-questions/booking-with-velocity-46752.html
5 posts. With a poor title real subject not picked by many

 

[yohy?!]

Got one here. Suffice to say I will be unbearably pro virgin until the aura wears off!

LOL good one, will you be retracting your comments on the communication thread now?

 

[777]

LOL good one, will you be retracting your comments on the communication thread now?

I personally find their communication here to be excellent. Faultless. Brilliant.