Which are your favourite and least favourite airline websites?

[Foreigner]

Some websites are pleasure to navigate and easy to look up information one seeks. Both Virgin and Qantas sites are on top of my list, as is SQ.
Cathay's sore point, for me, is having to leave it for Asia Miles, which is a separate page. Unlike SQ, for instance.

 

[seanpodge]

I think the SQ site is pretty good. Lufthansa is pretty good too. I'm also a fan of the United website for the way they present search results. Very clear and easy to understand.

Asiana is very much at the bottom of the list. Air China's website isn't very easy to use either.

 

[Tortuga]

Worst for me: SOL Lineas Aereas

 

[QF WP]

QF wins by a half head from VA, as I am more familiar with navigation and booking.

Don't use any bad ones

 

[dodgeyhack]

Surely JAL has to be worst.

 

[defurax]

AY website is really great (better than QF when it comes to find the booking class for each flight, no need to look at the html source code...) AB has to be the coughpiest website out there...

 

[Dannee112]

QF has to be the best. Singapore is also good. VA Average.

United has to be the worst.







Airlines: Qantas Frequent Flyer Bronze, Virgin Australia Velocity Red

 

[RWJ777]

Surely JAL has to be worst.

Agreed; if only for the fact that their expertise in matters IT should mean that the JAL website should be able to deploy a robot down the tube to render massage and prepare sushi as you're making a booking. Sadly, you're flat chat making a PE booking more than 6 months out.

 

[travelislife]

Thai has to be one of the worst. Completely different websites for different countries, sale/cheapest fares not loaded in to the main flight search engine, really clunky FF program with minor functionality. It is about 20 years behind where it should be.

I think Qantas and QFF is very good.

 

[Berlin]

Surely JAL has to be worst.

I have to agree there. Horrid website and really weird availability periods for future bookings sometimes.

 

[albatross710]

Thai has to be one of the worst. Completely different websites for different countries, sale/cheapest fares not loaded in to the main flight search engine, really clunky FF program with minor functionality. It is about 20 years behind where it should be.

I always find this to be incredibly slow to load as well.

 

[Foreigner]

I use ANA website just for sake of checking award seat availability on *A. Navigation seems daunting but once you work out the steps, the information is readily available.

 

[Melburnian1]

OZ, JL and TG are all bad. So is BI: it's a bit clunky to find the days of a week and weeks of a year on which flights operate. CZ is nothing marvellous to put it mildly.

QF's is better than VA's, although I still prefer to actually fly VA. ZL is only fair.

CX and PR have excellent websites. MH is coughbersome, while SQ was excellent but the second iteration of the much criticised redesign is still very slow.

TT's was very good, but again after the redesign it is slightly harder (slower) to use. I don't like the screen background on it: the previous design looked more professional.

WHY SQ and TT had to fiddle with their previous functional websites is beyond me. Perhaps the common owner they partly share had something to do with it.