The Flying Schwartz
Member
- Joined
- Aug 24, 2022
- Posts
- 157
- Qantas
- Gold
- Virgin
- Red
haha! thanks!TFS, @The Flying Schwartz
haha! thanks!TFS, @The Flying Schwartz
I identified it was my passport and proactively jumped in straight away and got it replacedā¦ā¦ rather than just replacement cost, I went for a new 10 year and paid for express deliveryā¦ā¦ got a new passport a week laterā¦ā¦. Then spent numerous chats on Optus to get them to refund all costsā¦ā¦. Bit of a merry-go-around, but yesterday got a cheque in the mail for full costs (cost of photo, 10 year passport and express delivery).I think it was my passport and Iāve heard nothing - despite directly asking, they said theyāre working on notifying people.
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