Voucher missing

[mrsterryn]

I have two cancelled bookings. I have email for one and it is the same booking number. It says it is in my "trips" but it doesn't display in the app ? If I click the link it shows up. Can I put in the other booking reference to see if it appears ?

The only bookings in the app are for Nov

Thanks

 

[serfty]

Plug it in and see what happens.

Other than that, Plug it in here and see if you get an email:

Flight bookings | select country and language

Finnair flies the shortcut between Europe and Asia. Start by selecting your country and preferred language and then proceed to booking your flights.

www.finnair.com

 

[CaptJCool]

If I may ask, which airline ?

I got this issue with a “vanished” QF booking which I can see via Manage booking on the QF Home page.... doing it that way enables creation of a voucher but not a refund.....