The Frequent Flyer Concierge team takes the hard work out of finding reward seat availability. Using their expert knowledge and specialised tools, they'll help you book a great trip that maximises the value for your points.
We always book directly with SQ and have varying experiences with Velocity SCs and points crediting, ranging anything from 48 hours, to a week, to not at all and having to put in a retro claim.
Took 4 SQ flights under a VA codeshare recently, 3/4 posted within 2 days. The remaining one has required me to jump through some hoops with the retro claim and I am still waiting for it to post. I believe the retro claims webpage says to wait 2 weeks before submitting.
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