Frequent boarder
Suspended
- Joined
- May 25, 2019
- Posts
- 17
Have been flying a lot lately.
If client pays, it's usually awful Qantas.
If I pay fly VA especially to USA.
Flew Ex BNE on VA using ff points.
Had a ff ticket which had to postpone due to flu.
After ½ hour on phone they said can change for $35.
Got to airport early as had luggage to check (normally I don’t)
Had to Q for 5 mins for kiosk & QR code on boarding pass wouldn’t work, so had to type in name, then pick flight destination etc. (don’t carry plastic cards around except for credit cards- leave drivers licence at home) & then somehow ended up in priority lane (am silver, whatever that means).
Why don’t VA have bag drop like Qantas ? VA bag drop is not bag drop.
There 5 mins & happy very old bag ladsy/check in person (not) told me to go away & get in the very long Q. Took 15 mins.
Put bag on convenor & presumed I then started to walk away & check in person said need to see my boarding pass(not sure why).
So this procedure took well over 20 mins, whereas last time flew Qantas, took no time, maybe 1 min.
Virgin really needs to fix this.
If client pays, it's usually awful Qantas.
If I pay fly VA especially to USA.
Flew Ex BNE on VA using ff points.
Had a ff ticket which had to postpone due to flu.
After ½ hour on phone they said can change for $35.
Got to airport early as had luggage to check (normally I don’t)
Had to Q for 5 mins for kiosk & QR code on boarding pass wouldn’t work, so had to type in name, then pick flight destination etc. (don’t carry plastic cards around except for credit cards- leave drivers licence at home) & then somehow ended up in priority lane (am silver, whatever that means).
Why don’t VA have bag drop like Qantas ? VA bag drop is not bag drop.
There 5 mins & happy very old bag ladsy/check in person (not) told me to go away & get in the very long Q. Took 15 mins.
Put bag on convenor & presumed I then started to walk away & check in person said need to see my boarding pass(not sure why).
So this procedure took well over 20 mins, whereas last time flew Qantas, took no time, maybe 1 min.
Virgin really needs to fix this.