VA ex BNE no bag drop !!!

[Frequent boarder]

Have been flying a lot lately.

If client pays, it's usually awful Qantas.

If I pay fly VA especially to USA.


Flew Ex BNE on VA using ff points.

Had a ff ticket which had to postpone due to flu.

After ½ hour on phone they said can change for $35.

Got to airport early as had luggage to check (normally I don’t)


Had to Q for 5 mins for kiosk & QR code on boarding pass wouldn’t work, so had to type in name, then pick flight destination etc. (don’t carry plastic cards around except for credit cards- leave drivers licence at home) & then somehow ended up in priority lane (am silver, whatever that means).

Why don’t VA have bag drop like Qantas ? VA bag drop is not bag drop.

There 5 mins & happy very old bag ladsy/check in person (not) told me to go away & get in the very long Q. Took 15 mins.

Put bag on convenor & presumed I then started to walk away & check in person said need to see my boarding pass(not sure why).

So this procedure took well over 20 mins, whereas last time flew Qantas, took no time, maybe 1 min.

Virgin really needs to fix this.

 

[Muppet501st]

VA do, but not in every port

 

[Frequent boarder]

VA do, but not in every port

they need it in every port. Definite Qantas advantage.

 

[Bagpuss]

I'd be amazed if this was on Virgin's priority list. Though they are rolling out the newer system.
Not sure this is major disadvantage, 20 mins to check-in isn't major in my opinion for international.