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Upto 120,000 QFF for $0 Fee on Westpac Black Altitude

TahoeSkier

Member
Joined
Aug 8, 2012
Messages
106
Met spend criteria on MC within a few weeks, bonus points credited on the second statement.

Very happy.
 

Must...Fly!

Established Member
AFF Supporter
Joined
Jan 12, 2010
Messages
3,179
Met spend criteria on MC within a few weeks, bonus points credited on the second statement.

Very happy.
Third statement for me, points posted today though I earned them during the second statement period.

I think it will soon be time to cancel the Westpac MC & my AMEX Explorer, but keep the Westpac AMEX until the annual fee comes up. Get the offers and also hit reset on AMEX 18 months...
 

Dr Ralph

Senior Member
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Joined
Jan 21, 2014
Messages
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hit reset on AMEX 18 months...
Gotta do it. I have about 5 more months to go on my 18 month exclusion period from AMEX. The game is ALWAYS changing and you have to keep yourself ready to pounce on the next opportunity. Golden rule for me is never do what a bank wants you to do :)
 

Leroy87

Member
Joined
Jul 30, 2013
Messages
135
It's finally been 90 days + the completion of a statement cycle since I met my spend back in October and no bonus points.

Called up Westpac - rewards team said they could see a previous card that was still open and hence disqualified me from the bonus. Told them it had most definitely been closed and after a few minutes for them to consult with another department (rewards team can't really do much other than rewards it seems) they got their system updated and the points will manually credit on the next statement.

Good to finally get them, a pain that it took so long as it just pushed back the next churn a few more months than would be optimal!
 

woodyren

Member
Joined
Aug 31, 2015
Messages
441
They appear to be outside their T&C's of posting points within 90 days of spend being met. Hit them up for compensation. Good chance of getting annual fee reimbursed or extra points awarded.
 

Dr Ralph

Senior Member
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Jan 21, 2014
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They appear to be outside their T&C's of posting points within 90 days of spend being met. Hit them up for compensation. Good chance of getting annual fee reimbursed or extra points awarded.
Agree. Mistake to let them walk away from this without compensation.

If they weren't going to pay the points they had 3 months to let you know.
 

NoName

Established Member
AFF Supporter
Joined
Aug 1, 2012
Messages
1,477
Out of interest, In peoples experience, what would be a reasonable amount of additional points to ask for as compensation in a case like this? Refund on annual fee not really relevant given it was already waved as part of the offer.
 

Leroy87

Member
Joined
Jul 30, 2013
Messages
135
They appear to be outside their T&C's of posting points within 90 days of spend being met. Hit them up for compensation. Good chance of getting annual fee reimbursed or extra points awarded.
Agree. Mistake to let them walk away from this without compensation.

If they weren't going to pay the points they had 3 months to let you know.
Annual fee was free so no use chasing that. I'll raise a complaint and see where I get to.
 

Leroy87

Member
Joined
Jul 30, 2013
Messages
135
Annual fee was free so no use chasing that. I'll raise a complaint and see where I get to.
Complaint was raised through the standard feedback and complaints portal. I asked for 20,000 points compensation - got a call today from a rep who offered me 10k and said "Qantas points are worth quite a bit so we can't offer you 20,000". He was also going to chase up to ensure the points were properly credited, with the caveat that it would take until the next statement for them to arrive.

So better than nothing after the mucking around.
 

Mr_Orange

Established Member
AFF Supporter
Joined
Jun 17, 2013
Messages
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Complaint was raised through the standard feedback and complaints portal. I asked for 20,000 points compensation - got a call today from a rep who offered me 10k and said "Qantas points are worth quite a bit so we can't offer you 20,000". He was also going to chase up to ensure the points were properly credited, with the caveat that it would take until the next statement for them to arrive.

So better than nothing after the mucking around.
What the rep meant was, "Qantas points are too expensive for us to give you 20,000."
 

shadowground

Intern
Joined
May 19, 2016
Messages
92
anyone know whether you can cancel the Westpac Mastercard but keep the AMEX card open? Wouldn't mind holding onto the AMEX card until my 18 months with Amex runs its course !
 

breumr

Junior Member
Joined
May 27, 2012
Messages
27
Log in to Westpac internet banking and you can cancel the Mastercard from there. I cancelled my Mastercard right after receiving the points and am keeping the Amex until right before the anniversary date.
 

mrmerc500

Intern
Joined
Oct 7, 2008
Messages
70
Is it know if this CC product is available to be included as apart of the Westpac Premier Advantage Package?
 

mrmerc500

Intern
Joined
Oct 7, 2008
Messages
70
Timing wise... Am I cutting this short?

Current 130,000 Qantas offer:

Going to apply Tuesday Night, it mentions that you’re to Apply & be APPROVED up to the 6th May.

Is 3 business days acceptable for processing & will upto COB Monday be considered?

There is a later offer @ 120,000 points though ending 2nd June.

Appreciate the feedback on your previous CC processing time in particular Westpac.

Note: current Westpac customer with mortgages
 

mrmerc500

Intern
Joined
Oct 7, 2008
Messages
70
Is it know if this CC product is available to be included as apart of the Westpac Premier Advantage Package?
FYI: Westpac confirmed they will waive the MasterCard Annual Fee that is normally $250.00

Amex fee of $199 is still applicable.
 

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