Unable to book awards on one US Delta route online

[PeterE]

Hi

I wanted to book US domestic awards on Delta using the VA web site but the port I wanted is not listed. Albuquerque (ABQ) is not shown on the menu, despite both having regular DL direct flights from LAX and others via SLC and ATL. I've recently written to VA asking why the port is not shown and am awaiting their response.

 

[CPMaverick]

ABQ comes up fine in the menu for me.

 

[PeterE]

Thanks. It does not appear in the "North America" ports list but it comes up if I enter ABQ manually. I should have tried that so it's most helpful that you have responded to me