Transfer Desk at Changi

[LicoAir]

Hi All

I'm travelling on 17th of January on Two Separate tickets. Booked these after Singapore announced easing of restrictions to UAE.

EK354 - Dubai to Singapore (Emirates)
SQ227 - Singapore to Melbourne (Singapore Airline)

1. Is it possible to send through baggage direct to Melbourne?
2. If not, does Singapore airlines have a transfer desk to avoid going through immigration?

Struggling to find the answer to both questions and cant afford going through immigration at Changi as I will be hit with a stay at home notice.

Thank you all in advance.

Elis

 

[bam71]

There was a similar question a few weeks ago. I dont think it went well. See the link, Emirates is not an approved transfer carrier. Also, you need to be on one ticket ( not separate) if attempting to do a transfer in Changi.

https://www.singaporeair.com/en_UK/sg/travel-info/transit-through-singapore/

 

[Quickstatus]

PreCovid transfer desk will transfer separate tickets. Not now

 

[pn1]

I have booked (on one ticket) to fly Rome-Frankfurt-Singapore (LH) and Singapore-Sydney-Melbourne (QF) but am not clear on the requirements in Singapore.

The connection at Singapore is 3.5 hours that may be a bit tight?

Another option is to stay overnight at Singapore and take the direct QF flight to Melbourne the following day.

I am not sure if this is possible or allowed under the current rules at Singapore.

We would be happy to stop in Singapore (at our expense) for 24 hours if this is possible. What would happen if we missed our connection (LH 778 to QF 82) in Singapore?

Thanks for any assistance. Paul in Melbourne

 

[AIRwin]

I am not sure if this is possible or allowed under the current rules at Singapore.

Looks like it won't be a sin transiting in SIN:
Info on LH website - https://www.lufthansa.com/content/dam/lh/documents/LH-Transit-SIN-04JAN22.pdf
Info on Changi Airport website - Transit Information | COVID-19 Advisory | Singapore Changi Airport

 

[equus]

As LH and QF have a baggage interline agreement, and if you really are booked on the one ticket, then you should have no problems. Your baggage should be checked all the way through to MEL, and you have no need for the transfer desk, or to go landside.

If all on one ticket, and you miss the connection, then it will be LH's problem to accommodate you and find you alternative flights to your destination. Provided it was LH delay that caused you to miss the connection (not something like a QF82 cancellation), then this would fall under EU361, and you would likely be eligible for compensation as well.

 

[AIRwin]

See the link, Emirates is not an approved transfer carrier.
https://www.singaporeair.com/en_UK/sg/travel-info/transit-through-singapore/

Changi Airport website (but not SQ website) includes EK on the list of airlines offering flights with transit options at SIN:

Transiting through Changi | Covid-19 Information Hub | Singapore Changi Airport

www.changiairport.com

 

[henrus]

Changi Airport website (but not SQ website) includes EK on the list of airlines offering flights with transit options at SIN:

Only some routes are approved. EK lists these approved routes on their website:

Connecting in Singapore | Our partner airlines and railways | Emirates Singapore

Travel beyond the Emirates network

www.emirates.com

It's worth paying attention to the conditions of transfer section at the bottom, basically a single ticket is required.